1. Angelo1984's Avatar
    few days ago I transfered some photo albums from my computer to my phone and then I deleted them using my pc. Now the photos are no longer present in file explorer , but when I want to attach a photo or a video from an app like WhatsApp or Viber it keeps on showing previews of deleted albums. I can see those photos but when I try to select tem a message pops up "Impossible to open photo. It could be lost or damaged".

    Is it possible to remove the thumbnails preview of deleted photos?
    Vtectan likes this.
    01-02-2016 12:20 PM
  2. Chintan Gohel's Avatar
    few days ago I transfered some photo albums from my computer to my phone and then I deleted them using my pc. Now the photos are no longer present in file explorer , but when I want to attach a photo or a video from an app like WhatsApp or Viber it keeps on showing previews of deleted albums. I can see those photos but when I try to select tem a message pops up "Impossible to open photo. It could be lost or damaged".

    Is it possible to remove the thumbnails preview of deleted photos?
    I can think of one way to do it but it would be a round about way

    Go to the whatsapp, backup everything. Then uninstall and reinstall. That might reset the issue. But only do this if you are sure
    01-04-2016 05:57 AM
  3. Harrie-S's Avatar
    Did you already try to delete "temporary files" in Storage?
    Or in OneDrive tap the 3 dots ... And "Refresh"
    01-04-2016 06:16 AM
  4. Miroslav68's Avatar
    Anybody solve this? In my case is:

    Photos that i deleted from Phone Explorer and cant see them there i can attach trough Viber with no any warning, its normal picture no thumbnail. I try delete cache memory with CCleaner Pro etc.

    Pictures is still there!

    Thx
    02-22-2016 06:45 AM
  5. srini Vas2's Avatar
    Hi,

    In your Windows mobile, there will be a tile "Files".
    Go to "files" tile -> Phone memory/ SD Card -> Pictures-> You will be able to see the "deleted" images here, which you are able to see in whatsapp or Viber but not in Photos tile.

    Regards,
    Srini
    04-13-2016 02:33 PM

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