1. Sean Stenhouse's Avatar
    Every time I try to use the IRIS scanner to unlock my phone it says "before you can start using your eyes to sign in, you have to enter your pin at least once"

    I have entered the pin many times after it recognizes me and gives this message, and have tried restarting the phone. I feel like I am missing something here.
    01-14-2016 01:04 PM
  2. Sean Stenhouse's Avatar
    Removing pin and hello settings, then setting back up fixed it. I have no idea...
    01-14-2016 01:12 PM
  3. MiloTheOne's Avatar
    Remove the settings. Then enable windows hello then add pin. Once your done setting up hello, click the improve hello. Also, what I've noticed when it reads "verifying", look in the direction that the little eye looks towards. Windows hello is trying to verify that you're not a picture trying to get access, I move my eyes 👀 while its activated and works like a charm.
    Last edited by MiloTheOne; 01-14-2016 at 03:08 PM.
    01-14-2016 02:26 PM

Similar Threads

  1. Touch screen Problem every update to any WP 10 Build Lumia 1520
    By Ahmad Ezzat in forum Windows 10 Mobile Insider Preview
    Replies: 33
    Last Post: 02-18-2016, 05:30 PM
  2. Is there an app to set times for WIFI to be turned off?
    By Windows Central Question in forum Ask a Question
    Replies: 5
    Last Post: 01-26-2016, 07:44 AM
  3. Keyboard backlight time
    By Christopher Lindsay in forum Microsoft Surface Book
    Replies: 7
    Last Post: 01-18-2016, 11:49 AM
  4. Windows 10 means everything stops/starts amost every minute
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 01-13-2016, 08:16 AM
  5. Replies: 0
    Last Post: 01-12-2016, 02:05 PM