Since sometime around the beginning of this year, Cortana on my phone has been pretty much unusable. I never realized how often and regularly throughout the day I tap the magnifying glass on the bottom right when I want to enter a search or type a Cortana command. The Cortana screen appears normally but most often when I type something in the box and hit enter, it immediately exits and returns to the home screen. I usually tap the search icon again to try once more, and the same result will happen multiple times in a row. However, sometimes it doesn't crash and the web results for my search will appear... for about 1 to 2 seconds before the page closes and goes back to the home screen. I estimate maybe 10% of the time it will work normally without crashing. I usually feel like a fool because I'll be around other people when I try to search something we want to know, and either I have to repeatedly type the search 4,5,6, times before it works, or worse yet it flashes the answer or results on the screen for one second to tease me before it disappears.
I bought my phone on Black Friday, and it never had this problem at first. Probably sometime around New Years it started acting like this, and I just put up with it and assumed MS would release a fix ASAP. Well obviously that hasn't happened, and since that is a key feature to me I've been VERY close to just reverting back to my 1020 and hide my 950 until some more updates are released. If I open Edge and type a search in there it always works normally, but that's not the same as Cortana obviously.
Anyone else having this problem? Should I go to a MS Store and see what they can do about a refund/replacement?
This issue also affects the use of my Band 2 which I bought a couple weeks after the 950.
I bought my phone on Black Friday, and it never had this problem at first. Probably sometime around New Years it started acting like this, and I just put up with it and assumed MS would release a fix ASAP. Well obviously that hasn't happened, and since that is a key feature to me I've been VERY close to just reverting back to my 1020 and hide my 950 until some more updates are released. If I open Edge and type a search in there it always works normally, but that's not the same as Cortana obviously.
Anyone else having this problem? Should I go to a MS Store and see what they can do about a refund/replacement?
This issue also affects the use of my Band 2 which I bought a couple weeks after the 950.