1. Kai Schrimpf's Avatar
    Hello,

    i never had any problems with 950 Dual Sim (Unlocked) until I updated to the latest Firmware version yesterday. (01078.00038.16025.39004)

    Since then my set has crashed twice, always while I was absent and it was charging wirelessly.
    It was completely fried and only pulling the battery brings it back to life.

    That raises two questions :
    1) Anyone else having similar issues?
    2) What is the process to roll back firmware updates? (if needed)

    Thanks so much in advance.
    02-26-2016 11:29 AM
  2. charlatan1978's Avatar
    Have you tried a hard reset?
    02-26-2016 01:02 PM
  3. Kai Schrimpf's Avatar
    Not yet, but it seems the only option if this trend continues
    02-26-2016 03:02 PM
  4. cmdv7's Avatar
    I am having the same issue. The 950DS was rebooting many times a day. It did not have to be charging, etc. So I hard reset last night...but after reloading all apps, music, photos and accounts...it started doing it today. I guess I am headed to the MS Store tomorrow. I have always owned Windows Phone devices over the years...but this has me starting to think about jumping ship...
    03-06-2016 06:43 PM

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