1. Jeff Merritt1's Avatar
    As the title says, it will not update. I haven't gotten anything since I got the phone in November. I am in the Insider Program. I have reset it, I have hard reset it, and still nothing....I am running version 10586.29 and it will not update. I've tried all rings in the program. I have also tried the Windows Device program on my PC and it says "Running Current Version"...any help would be appreciated...
    03-02-2016 02:43 PM
  2. maevinj's Avatar
    I "kind of" have the same issue. I don't get insider updates unless I do a factor reset, don't restore from a backup and then download the insiders app without downloading any of my other apps. I swear it has something to do with AT&T, but I don't have any proof.
    03-02-2016 02:53 PM
  3. ashram's Avatar
    Despite running the current version, still restore using WDRT. you'll be surprised sometimes.
    03-02-2016 03:11 PM
  4. Jeff Merritt1's Avatar
    I've done it...it says my software is up to date...I'm at a total loss. I'm fairly displeased with my experience thus far with this phone. It's been a pretty terrible experience, I for the life of me can't believe MS would deliver such a sub-par experience.
    03-02-2016 03:26 PM
  5. maevinj's Avatar
    Well I just used the WDRT and went back to the default version. I then didn't update any apps, and installed the Windows Insider app. On reboot and checking for updates it is picking 14267.1004 now.
    03-02-2016 03:37 PM
  6. ashram's Avatar
    I've done it...it says my software is up to date...I'm at a total loss. I'm fairly displeased with my experience thus far with this phone. It's been a pretty terrible experience, I for the life of me can't believe MS would deliver such a sub-par experience.
    OK, but did you GO through the restore process?even if it says up to date, you can still restore the phone, and try again after
    mary beth hale likes this.
    03-02-2016 04:10 PM
  7. Jeff Merritt1's Avatar
    I restored it, using the restore method on the phone...power off, volume down, up down, power down...(whichever it is) and did a full restore without backups...I will give your method a whirl when I get home from work tonight to see if that makes a difference.
    03-02-2016 04:19 PM
  8. Jeff Merritt1's Avatar
    Well I just used the WDRT and went back to the default version. I then didn't update any apps, and installed the Windows Insider app. On reboot and checking for updates it is picking 14267.1004 now.
    So once your phone is set you immediately install the Insider app and enter which ring? Fast, Slow, Production? I was okay with it all on my AT&T 1520, my 950 software wise has been a huge hassle, love the phone itself though.
    03-02-2016 04:21 PM
  9. ashram's Avatar
    I restored it, using the restore method on the phone...power off, volume down, up down, power down...(whichever it is) and did a full restore without backups...I will give your method a whirl when I get home from work tonight to see if that makes a difference.
    yes, do try.... When I 1st got my 950 (at launch) it ran better with a restore from WDRT than with what it shipped, despite being the same versions.
    03-02-2016 05:28 PM
  10. Therealeinn's Avatar
    Sorry I am unable to add to the discussion, but could you tell me where you find, specifically, that you're running build 10586.29?

    I am in the Insider Program as well (AT&T branded) and under System -> About -> More Info -> it lists "Version: 1511" and "OS Build: 10.0.14267.104". Is this where you're finding that build number?
    03-02-2016 06:18 PM
  11. maevinj's Avatar
    So once your phone is set you immediately install the Insider app and enter which ring? Fast, Slow, Production? I was okay with it all on my AT&T 1520, my 950 software wise has been a huge hassle, love the phone itself though.
    Yes. I did fast ring, but whatever you are comfortable with
    03-02-2016 08:02 PM
  12. Jeff Merritt1's Avatar
    Sorry I am unable to add to the discussion, but could you tell me where you find, specifically, that you're running build 10586.29?

    I am in the Insider Program as well (AT&T branded) and under System -> About -> More Info -> it lists "Version: 1511" and "OS Build: 10.0.14267.104". Is this where you're finding that build number?
    Yes, you are exactly right.
    03-02-2016 11:13 PM
  13. Jeff Merritt1's Avatar
    Yes. I did fast ring, but whatever you are comfortable with
    Thank you! It worked! I am now on build 14267.104 !
    maevinj likes this.
    03-02-2016 11:21 PM
  14. maevinj's Avatar
    Thank you! It worked! I am now on build 14267.104 !
    Sadly, I have to do this every time there is a major build release...
    03-03-2016 08:45 AM
  15. M S9's Avatar
    Your on the current build that is out on Windows insider app
    03-03-2016 06:07 PM
  16. Jeff Merritt1's Avatar
    Your on the current build that is out on Windows insider app
    Am I? Lol..I have no idea. I am just happy to finally get an update! My phone runs great now!
    03-04-2016 12:05 AM
  17. xrs22's Avatar
    14267.1004 OS
    01078.00017.15454.29031 firmware, is the most current for us att branded 950. The higher version is for people who came from 8.1 to 10 or have unlocked 950/XL.
    Jeff Merritt1 likes this.
    03-04-2016 01:18 AM
  18. Bjfcm's Avatar
    14267.1004 OS
    01078.00017.15454.29031 firmware, is the most current for us att branded 950. The higher version is for people who came from 8.1 to 10 or have unlocked 950/XL.
    Bless you for explaining this.. I felt this was the case but couldn't find documentation.
    03-05-2016 11:48 PM

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