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05-22-2016 08:00 PM
51 123
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  1. Dexter_Morgan9's Avatar
    I got my 950 today, and within. 8 hours of receiving it I have decided to return it. There are just too many issues that a modern device should not have:

    Lag. Apps lag, the keyboard lags, everything lags.

    Heat. This thing gets HOT. It got too hot to keep to my face during a call.

    Battery life. This is absolutely TERRIBLE. I charged it to 100%. Turned off all but a few essential apps to run in the background. Used edge for about 15 mins and it had dropped to 86%, and this was on 25% brightness! Absolute trash.

    Lastly, performance. My 1520 runs the same version of Windows 10 faster and smoother than this 950 does. This is both a blessing and a curse: there isn't a reason to grab a flagship when it's going to be outperformed and outlasted by a 3 year old phone, yet it's also good because you don't have to spend a lot of money to get a good experience. No wonder Microsoft keeps slipping in sales. What a bad device.
    05-11-2016 08:52 PM
  2. zack251's Avatar
    8 hours and you decided to return it? Why not let the 950 updating first, perhaps that was why it got hot. Personally my 950 is fine. It gets warm when I charge it. No lag. Battery life is OK.
    05-11-2016 09:28 PM
  3. Noob1ee's Avatar
    Did you set up the phone from your 1520 backup?
    WayCool likes this.
    05-11-2016 09:33 PM
  4. TK2011's Avatar
    MS should put a status indicator telling users that OS and apps are being updated. Makes me wonder how many customers they have lost like this.
    05-11-2016 09:39 PM
  5. Dexter_Morgan9's Avatar
    Everything was updated. I'm not blind to the fact that apps were updating. I'm talking about AFTER the updates. 8 hours, you guys think the thing was going full blast the entire time?

    Then there is another problem, one that I didn't have with 1520: Amazon, eBay, and cloudmuzik won't let me log in. I tap in the email/password box and I get a black screen. Apps have been uninstalled and reinstalled.

    Battery life is pretty terrible even when I'm not doing taxing things. I made sure to have almost everything prevented from running in the background, and then I used edge for 15 mins and it went from 100% to 86%. That's no good.

    I just don't understand why my 1520 runs smoother. 3gb of ram and a modern processor don't add up to the higher price tag. A 2k display on a 5" device is overkill. I gave it a try, but after using a 6s plus and a 1520 for 6+ months, I'm thoroughly disappointed.
    WesleyBPeres and Tom Snyder like this.
    05-11-2016 10:11 PM
  6. TK2011's Avatar
    Updated OS as well? My wife's 950 XL had terrible issue with heat and battery life and one time freezing. Accelerometer went crazy also. Went back to MS Store and got a replacement and everything's been golden so far over a week. You might have a bad HW. If hard reset doesn't fix, you might want to get it replaced.

    Oh, one thing some people claim is that Hello Iris scanner is buggy and may be responsible for all kinds of trouble. It is in Beta after all. We've turned it off to be sure. Maybe it did the trick for us. I think it is a superb phone (camera is wow!) if you can get over this hump somehow. Best of luck to you.
    05-11-2016 11:07 PM
  7. ap0calypto's Avatar
    I regret not buying 1520, instead of 930. Battery life is better in comparison with iphone 4s(which was trash).
    Tom Snyder likes this.
    05-11-2016 11:26 PM
  8. ACF1's Avatar
    I think you should have waited at least a week before judging whether you like the phone or not, but to each its own.

    Battery life seems to settle and improve slowly over a week of use after a hard reset. It may be too premature (it is barely over 24 hours since), but build .318 seems to help battery much better than .218. In fact, I hated build .218.

    Edge does drain the battery like mad, I don't know why, but I hope it improves on future builds.
    xzb6np and v535 like this.
    05-11-2016 11:40 PM
  9. zack251's Avatar
    Well perhaps you get a lemon. There is a reason why someone selling it cheap on ebay.
    05-11-2016 11:57 PM
  10. robsbrutal's Avatar
    Everything was updated. I'm not blind to the fact that apps were updating. I'm talking about AFTER the updates. 8 hours, you guys think the thing was going full blast the entire time?

    Then there is another problem, one that I didn't have with 1520: Amazon, eBay, and cloudmuzik won't let me log in. I tap in the email/password box and I get a black screen. Apps have been uninstalled and reinstalled.

    Battery life is pretty terrible even when I'm not doing taxing things. I made sure to have almost everything prevented from running in the background, and then I used edge for 15 mins and it went from 100% to 86%. That's no good.

    I just don't understand why my 1520 runs smoother. 3gb of ram and a modern processor don't add up to the higher price tag. A 2k display on a 5" device is overkill. I gave it a try, but after using a 6s plus and a 1520 for 6+ months, I'm thoroughly disappointed.
    I think perhaps you may have gotten a bad device. I've never had issues like you describe. My 950 doesn't hit 85% until 3 hours after I take it off the charger. I wake up and browse then drive to work listening to a podcast and text during that time. I'm usually around 85-90% by my first break. I really just think you didn't give it a fair chance. Maybe you were worried about the money you spent and had buyers remorse but I can assure you the phone never lags for me, outside of a heavy web page loading in edge sometimes. As far as the login problem I use Amazon and cloudmuzik and am logged into both and have bought things off amazon with that app. So I don't know what the issue was there for you....I have heard great things about the 1520 though. But I can tell you that I think you got a bad phone maybe and to get another and give it a week or two. Then if you're still facing these issues return it before your time is up. 8 hours just isn't enough time for everything to settle in, like right after you update an OS it takes time for it to set up everything. The phones gonna get hot doing that also. I think if you give it another shot you'll be happy about it. Either way you decide at least you're on a Windows device and that's badass!
    05-12-2016 12:09 AM
  11. WayCool's Avatar
    Everything was updated. I'm not blind to the fact that apps were updating. I'm talking about AFTER the updates. 8 hours, you guys think the thing was going full blast the entire time?

    .
    Yep... I do.. I dunno what happens after you restore from backup (Sans the apps all getting multiple updates) but it freaking flogs the device for a LONG time... as a poster above mentioned.. MS should display something letting you know its going nuts while it gets things setup and updated etc..

    My 640 would take most of a day to finish whatever it does... battery life on it would be crappy and things would be noticeably slow.. not to mention some apps would just not work or crash.. once it finished.. bata bing !

    Also I posted about changing your privacy/feedback setting ... and there is another good post about turning off motion data if you're not using it to preserve battery life.

    **** Update*****
    I've been monitoring battery since changing feedback setting and now disabling motion data... was averaging 6-14%/hour then after changing feeback 3-6% now...after turning off motion data (I don't need it I have band 2) Wow.. 2-4% Will be interesting to watch the trend...
    Last edited by WayCool; 05-12-2016 at 02:14 PM.
    Chintan Gohel likes this.
    05-12-2016 10:22 AM
  12. bluekalo's Avatar
    why microsoft sell stuff without quality control
    djack10 and Tom Snyder like this.
    05-12-2016 12:43 PM
  13. cnashx's Avatar
    These phones take a few days to week or so to get "warmed up"
    You didn't even give it a chance. And this is coming from someone that the 950XL was my first windows device since the original MDA back in '05-'06.
    05-12-2016 01:58 PM
  14. Robert Novak1's Avatar
    When I got my 950 a few weeks ago there were no less than 4 updates that were applied to my device. It has been totally fine since then. At first it was warm but I knew it was an OS issue. Now everything is great

    No lag
    no slowness
    no screen flickering

    it is all golden and I am nothing but satisfied with this device.
    barotropic likes this.
    05-12-2016 02:08 PM
  15. Krystianpants's Avatar
    The XL seems to be the better designed unit. Even gsmarena tests show the screen is much better. However, anytime a unit is updated or new builds are installed it seems to slow down devices and cause issues for the first 24 hours or so. It's actually a known issue. Though MS should manage it better because people generally make their decisions early on. Even if you send review units and they are fresh there will be issues that reviewers will report on. It's weird that it happens. Though I didn't get it when updating to the latest build, which was a first. I wonder if todays/tomorrow's build will be normal too. Maybe MS is starting to figure things out as telemetry data comes in.
    05-12-2016 02:21 PM
  16. saputraj's Avatar
    Valid claims. I endured the same problems. I even posted them here. However, I finally did a wipe using Recovery tool, and my 950 is now rock solid. The key is not the OS upgrade, but the firmware. My mistake, I enrolled in Insider as soon as I got my device and missed out on the critical firmware upgrade.
    05-12-2016 11:47 PM
  17. KimRM's Avatar
    Everything was updated. I'm not blind to the fact that apps were updating. I'm talking about AFTER the updates. 8 hours, you guys think the thing was going full blast the entire time?
    .
    It does stuff under the hood for a long time. And even longer when restoring from backup. There's countless threads on this forum about this. Your device will be fine after a couple of days.
    05-13-2016 04:36 AM
  18. djack10's Avatar
    In the mobile space first impressions count for a lot and I fear this sort of thing will be losing Microsoft sales and market share. I mean there isn't a lot else to go at. iOS people are just stubborn and Google you have gazillion phones to go at. My 930 is up for replacement in the next month or so and reviews like this have me worried because I really want to stick with Windows Phone and I don't want to wait for Surface Phone cos I think that Microsoft and Intel (allegedly) will stuff it up.
    05-13-2016 04:49 AM
  19. Giddora's Avatar
    It takes at least 5 recharging cycles for your battery to be calibrated. Returning within 8 hours tells you absolutely nothing about the phone really.

    I had about 12 hour battery life on my XL when I bought it with little to no use. After a week I had about 30 hours and now I enjoy atleast 48 hours of battery usage on each charge.
    v535 and Chintan Gohel like this.
    05-13-2016 05:11 AM
  20. KimRM's Avatar
    It takes at least 5 recharging cycles for your battery to be calibrated. Returning within 8 hours tells you absolutely nothing about the phone really.

    I had about 12 hour battery life on my XL when I bought it with little to no use. After a week I had about 30 hours and now I enjoy atleast 48 hours of battery usage on each charge.
    That's great battery life!

    I have to charge my 950 around 23 every night. But then again I use it heavily the whole day. Luckily it only takes less than an hour to charge it to 100%
    05-13-2016 07:51 AM
  21. les suggs's Avatar
    Way too sensitive. I've had my 950 since October. It does get warm when charging, and there has been many many updates since it's release. 8 hours use is far too short to give any device a fair shake. Did you move from an iPhone? I know many people have a difficult leap from an iOS device (toys) to a real working device like a 950 or 950XL.

    Maybe your expectations were not set?

    Les
    nikosxri likes this.
    05-13-2016 07:59 AM
  22. Mad Cabbie's Avatar
    Bit late to the party, but over a few days they do settle down. Some of this is due to the battery getting conditioned once it has had a few charge cycles. My e-cig batteries get VERY warm for the first couple uses. I always rotate them now and ensure that they are charged correctly using a charger that monitors Mah, and. Voltage. With more and more complex devices come more demands on batteries so the conditioning of them is quite important for longevity.

    When people make such sweeping statements, they should take in to account of what apps etc they have, as we all know these can cause quick drain ergo, heat. I switch off any settings I don't need. Win Hello was the first thing I turned off, as I suspect it must be using some current when idle. Add that and glance and you have two apps running without the phone being awake
    05-13-2016 11:02 AM
  23. Great deal's Avatar
    MS have distanced themselves from the 950 and XL for a reason.
    curseoftheninja likes this.
    05-13-2016 11:50 AM
  24. Dexter_Morgan9's Avatar
    When you use iOS and android and then come back to Windows phon, you see the issues more clearly than ever. It's been three days now, no changes to battery life and the heat issues still prevail. Holding the phone is like putting your hand on a burner that just got turned on, very quickly it gets hot.

    Again, I understand a lot of you guys love Windows phones, as do I, but we can't ignore shortcomings. I have never had to let a modern device "settle." Over the past year, I have used a 1520, nexus 6, nexus 6p, m8, m9, G3, g flex 2, G4, note 3, note 4, note 5, and iPhone 6s Plus, and I have never had to "let the device settle" into a rhythm. This is 2016 we are talking about, phones are more powerful than some midrange computers. That is old school thinking.
    05-13-2016 02:32 PM
  25. Dexter_Morgan9's Avatar
    Way too sensitive. I've had my 950 since October. It does get warm when charging, and there has been many many updates since it's release. 8 hours use is far too short to give any device a fair shake. Did you move from an iPhone? I know many people have a difficult leap from an iOS device (toys) to a real working device like a 950 or 950XL.

    Maybe your expectations were not set?

    Les
    I have a 6s plus as my main phon, there is no comparison between the two. The iPhone wins in every single category that's important to me. Apps look better, the battery is much better, wider selection of things I need, doesn't lag, doesn't freeze, many things. The 1520 is still my favorite device ever, and even that doesn't compete against the iPhone.

    The one thing th lumia does better is camera. That's not a major thing for me tho, I'm no professional so photo quality doesn't matter as much.

    It's hard to consider a 950 a "real working device" when I pull the notification bar down and it freezes the device. That's absolute trash from Microsoft.
    Timbre70 and werner6769 like this.
    05-13-2016 02:35 PM
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