1. treeflip7's Avatar
    Hi all,

    I have a new Lumia 950 that I received after breaking the screen on my first one. After using this new one for 3 days, the screen has started to automatically move into landscape view even when the phone is positioned normally (portrait). All apps refuse to move out of landscape orientation, no matter how much I move the phone. I've tried a soft reset, and a soft restart (volume down, power button), with no luck. I have to go into an app that doesn't rotate, like facebook, and then hit the screen rotation lock button to stop all apps from automatically rotating.

    Does anyone have any suggestions or is it likely that the gyroscope/accelerometer is broken and I'll need to replace the phone?
    05-23-2016 01:26 PM
  2. eusty's Avatar
    or is it likely that the gyroscope/accelerometer is broken and I'll need to replace the phone?
    That was my first thought when I saw the thread title, it must be under warranty......
    05-23-2016 05:30 PM
  3. treeflip7's Avatar
    It actually seemed to fix itself after i locked the screen rotation for a while. Unfortunately, now the battery life seems to be worse. Is there a way to see if my accelerometer is overworking?
    05-26-2016 07:39 PM
  4. TK2011's Avatar
    There's an app that let you test HW including accelerometer. Sorry, I forgot the name. It will probably show phone tilt is stuck in one direction. My 950XL had this problem and, after having no luck with sw and hw resets, I had to replace it at MS Store. No problem since then.
    05-26-2016 08:27 PM
  5. Vasrias's Avatar
    Sensor Emitter is an app with such capabilities.
    05-27-2016 05:41 PM

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