1. Windows Central Question's Avatar
    2day old fone, I've turned Catana, skype, hello and one drive off, screen always on 10% and internet has been set on 3g. Full charge is very quick but within 20mins down to 88%, I just recharged fully again and it's down to 83% within 25mins. I've seen posts that a system update helps but I can't update as it sits on 0% update. I've completed 5 factory resets in 2 days. Pls help
    07-10-2016 04:29 AM
  2. mtiede's Avatar
    I'd maybe keep it plugged in and wait for that update to finish. I'm guessing all the battery use is in trying to download the update.
    Chintan Gohel likes this.
    07-10-2016 05:48 AM
  3. SL2's Avatar
    Get a new sim card. Old cards can make the phone use more power.
    Also, install the latest firmware.
    Chintan Gohel likes this.
    07-10-2016 06:20 AM
  4. Chintan Gohel's Avatar
    2day old fone, I've turned Catana, skype, hello and one drive off, screen always on 10% and internet has been set on 3g. Full charge is very quick but within 20mins down to 88%, I just recharged fully again and it's down to 83% within 25mins. I've seen posts that a system update helps but I can't update as it sits on 0% update. I've completed 5 factory resets in 2 days. Pls help
    I've seen your other post on the many resets you've done.

    Use windows devi tool to do a fresh install.
    Once that is done, do not restore when setting up the account
    Disable auto updates of store apps
    Check for updates for OS but download and install when charging from wall socket with original charger
    Once all OS updates and firmware are installed, then install apps, a few at a time. Same with app updates

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    07-10-2016 09:00 AM

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