01-25-2017 07:10 PM
51 123
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  1. Powerman777's Avatar
    Also running a sim unlocked dual sim 950. It still gets crazy hot on a regular basis.
    libra89 likes this.
    08-26-2016 08:09 AM
  2. cmb1957's Avatar
    I'm having same issue. Glad I'm not alone😐
    08-26-2016 03:10 PM
  3. Jonathanmr7's Avatar
    i hate this! why the hell i have USB C, good battery and more things! the phone burn all that features because get so hot!
    libra89 likes this.
    08-26-2016 05:17 PM
  4. Mach_E's Avatar
    Has anyone put the phone to same use case for a day or two but in flight mode and on Wi-Fi?
    That should be good test to figure out if network or signal is the issue.
    08-26-2016 05:45 PM
  5. MattLFC's Avatar
    Yeah, it burns quite often. Not sure why, but I do wireless charge in work and it gets physically too hot to hold when using whilst charging. Also, Bluetooth whilst USB-C charging can make it hot if in use. I find the Mozo leather cases are worse, but not massively.

    The other thing, is whenever there is an update available (not downloading), the phone will get boiling hot to the point of dangerous, and the battery will die until you download the update.
    08-27-2016 11:18 AM
  6. Billy Dorney's Avatar
    Mines got the latest updates,still hot,:
    08-28-2016 04:29 PM
  7. mikepalma's Avatar
    The 950s were very poorly designed with a chip know to produce excessive heat. Trade it in for store credit and get 640XL for 1/5th the price. It's a much better device
    Jonathanmr7 and libra89 like this.
    08-28-2016 04:35 PM
  8. cheesemoo's Avatar
    My 950 used to do the same thing till i factory reset it. The problem is that the Anniversary Update has brought the problem back for my phone. It just got so hot the heat warning popped up and it shut the phone down by itself...... 950 has been a bust for me at least...
    08-29-2016 05:09 PM
  9. mikepalma's Avatar
    My 950 used to do the same thing till i factory reset it. The problem is that the Anniversary Update has brought the problem back for my phone. It just got so hot the heat warning popped up and it shut the phone down by itself...... 950 has been a bust for me at least...
    For me too. 950XL was an awful device.
    09-01-2016 09:48 PM
  10. agaskew's Avatar
    No heating issue here at all...weird
    09-02-2016 04:54 AM
  11. docsp1's Avatar
    Heating Problem was solved mostly by updates und disabling background tasks. Sometimes changing for a browser without java script (f.E. Adventurizer Browser) will make a Difference.
    09-02-2016 09:25 AM
  12. Powerman777's Avatar
    Updating and background takes has no effect for me. Light use (eg. Powered on in my pocket) can cause it to get crazy hot. My theory is that the phone is oddly designed and cannot tolerate even more heating, which is why it cold my leg while in my pocket.

    To test this I put my phone outside (not in the sun) during some hot weather (30C and up). Within minutes the phone will be to hot to touch. If I bring it back inside and cool it off, no problem.

    Verdict, very very poor design.
    09-02-2016 04:05 PM
  13. TgeekB's Avatar
    Originally posted by Powerman777
    Updating and background takes has no effect for me. Light use (eg. Powered on in my pocket) can cause it to get crazy hot. My theory is that the phone is oddly designed and cannot tolerate even more heating, which is why it cold my leg while in my pocket.

    To test this I put my phone outside (not in the sun) during some hot weather (30C and up). Within minutes the phone will be to hot to touch. If I bring it back inside and cool it off, no problem.

    Verdict, very very poor design.
    Except not all of ours does it.
    agaskew likes this.
    09-02-2016 07:06 PM
  14. mikepalma's Avatar
    I did side by side test playing Minecraft PE on 950XL and 640XL. Both easily handle the graphics.

    However the 950XL screen gets really hot, and the 640XL had no temperature change. The 950XL uses the SD810 which overheats, bad hardware. 950XL is not a flagship. 640XL is much better device and the real flagship
    agaskew likes this.
    09-02-2016 09:26 PM
  15. agaskew's Avatar
    I've come from a 640 to a 950. The 640 is great value but it is no flag ship.

    And again I will say that this 950 does not get even remotely warm in normal use. It's brand new and running the Anniversary update. Battery app reports a drain of 1.72% per hour.
    09-03-2016 06:15 AM
  16. SillyFlamingo's Avatar
    Sweet christmas time. Long walks in the snow and my 950 holds me warm. Mmmmmm.
    Eustis99 and Jonathanmr7 like this.
    09-03-2016 06:16 PM
  17. biltaji's Avatar
    Well I have the same issue with my phone. It heats up and becomes annoying to use. Mainly when I use social media apps. It heats up after 5 minutes. I have to hold it from the sides to not feel the heat! I live in Jordan and I bought a 950 when it first came out.
    I also had a ICON and a 930 which was a fabulous phone but that one heats up like an oven! I think it's a Microsoft issue. All their phones heat up! I have now the latest fast ring update. It doesn't heat up that much because I don't over use the phone. The screen becomes very hot from the top when you touch it you can feel how hot it gets!
    I don't know if this issue will ever be solved my Microsoft but they should work on it! Everyone is complaining from the heat! I love the phone!!!
    10-17-2016 04:06 AM
  18. BrianUnd's Avatar
    My 950 started having problems with wireless charging. This morning I noticed it wasn't sitting flat on the charging stand. So I opened it up and discovered that the battery was bulging. I contacted B2x support and they provided a label to return the phone via FedEx. They'll check it out and either replace the battery or the entire phone under warranty. If your battery is overheating, it might be bulging, too, so you might want to take advantage of the warranty. I certainly wouldn't keep using it with an overheating battery!
    10-18-2016 01:48 PM
  19. grzesiek1035's Avatar
    hi. I have also problem with hot 950 and battery drain. I'm update software to last version and application, but when I charging phone it getting really hot and when i using specially Browster Edge. Phone its almost new, only 3 weeks old from microsoftstore and now I thinking about return thats item. some solution? mayby next soft will be better? some reccomendation? solution?
    10-21-2016 01:42 PM
  20. patcherd's Avatar
    I just got a 950 a few days ago and had battery heating issues with charging also. I know it's normal to get a little warm but mine was getting hot.

    I'm on the latest release that just came out to preview and the phone seems fine now after a hard reset. The battery life is a little better but not what it should be for just doing basic tasks.

    Oh well. This is a powerful phone though so I can see why it will not get the battery life of say a Nokia Lumia 635.
    10-21-2016 02:25 PM
  21. Nanda04's Avatar
    So I just got a 950 off eBay. The guy said it was new but I don't think so. The condition is like new but the factory wrap, screen cover, and charger bands were all missing. Anyway, the phone works and I love it, but it gets REALLY hot. Hot to the point when I use it and touch the screen, my finger tips get hot as well. Also I noticed hardcore battery drain. Is this normal or just my unit? This is an AT&T branded one too by the way
    I too bought a Lumia 950 from eBay for lesser price and it was mentioned like new phone only box opened and once I got the phone it was actually new looking and beautiful phone once I started to use it it was really getting hot so I returned it to service centre as I don't want to return it and got it back after 15 days and issue was solved bit and again felt the screen heat and back side only when browsing and gaming so I returned for service again .
    Read it in few articles about the heat issue there are lot of reasons because of background app , bright screen , no proper signal , and processor above 610 get hot . Getting hot is normal some times .
    10-23-2016 10:21 AM
  22. patcherd's Avatar
    I have mine charging up now and it is a little warm. Ever since I updated the phone and did a hard reset the phone is not getting red hot anymore. It is slightly warm at the back as I type this
    10-23-2016 11:33 AM
  23. infinidim's Avatar
    I've come from a 930 to a 950 and the 950 does get a little warm but nothing like the issues that I had with the 930.

    Infinidim
    10-24-2016 07:33 AM
  24. jfa1's Avatar
    I just updated to 14955 and the heating issue do far seems way better. I had the 0 update issue and then the other issue but then yesterday afternoon it went through to 14955 without issues.
    10-26-2016 03:10 PM
  25. SlideWRX's Avatar
    I did side by side test playing Minecraft PE on 950XL and 640XL. Both easily handle the graphics.

    However the 950XL screen gets really hot, and the 640XL had no temperature change. The 950XL uses the SD810 which overheats, bad hardware. 950XL is not a flagship. 640XL is much better device and the real flagship
    Playing games, the screen on my 950 can get exceptionally hot. I've had it for 6 months, and only really noticed it the last couple weeks. :(
    01-25-2017 03:32 PM
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