1. Dave Sloan's Avatar
    After the most recent update 10.0.14393.953, my Windows hello login has stopped working and Cortana fails to work. How can I fix, after loosing my digital assistant, search engine and my biometric login?
    03-19-2017 07:34 PM
  2. Mark Kaplan's Avatar
    Did you try signing out manually then back in?
    03-19-2017 08:37 PM
  3. SpinalRemains's Avatar
    I had all sorts of issues, as did many others with this update. I am on an ATT L950. Non insider. I was instructed to hard reset and that did not fix anything. So I then used my laptop and used WDRT to an older version and did the update to 14393.953 from that point. Now everything works and installs properly. I do still however have the weird "Some settings are managed by your organization" yellow text.
    03-21-2017 07:02 PM
  4. Mark Kaplan's Avatar
    If your on a production release, you should only see that if you accepted your company's policy when adding work email to the phone.
    03-21-2017 07:09 PM
  5. SpinalRemains's Avatar
    If your on a production release, you should only see that if you accepted your company's policy when adding work email to the phone.
    There is no work email. The issue has happened to many privately owned devices. I've been using the same Live account for my devices since they were required on WP7. It just started with this recent update for some reason.
    03-21-2017 08:45 PM
  6. Mark Kaplan's Avatar
    I'm really surprised your seeing that after doing a full hard reset. That's the only fix for mobile. On a PC you can use edit the registry and/or group policy but on the phone you cant.
    03-21-2017 09:13 PM
  7. paperchasin's Avatar
    I just installed the same update and now my store crashes. It crashes immediately when I try to open it. Anyone else have this issue?
    03-22-2017 12:04 AM
  8. SpinalRemains's Avatar
    I just installed the same update and now my store crashes. It crashes immediately when I try to open it. Anyone else have this issue?
    Yes. I had all sorts of issues and had to WDRT and then update the device. The update broke many things and there was no other way to fix it.
    03-22-2017 09:53 AM
  9. Dave Sloan's Avatar
    i will try thank you
    03-22-2017 10:54 PM
  10. Dave Sloan's Avatar
    what's the best way to sign out manually? I have signed out from Xbox, I have turned off and restarted and even removed battery and sim card. Still missing Windows Hello and Cortana.
    03-22-2017 11:13 PM
  11. paperchasin's Avatar
    Yes. I had all sorts of issues and had to WDRT and then update the device. The update broke many things and there was no other way to fix it.
    I will give this a try, thanks
    03-23-2017 08:08 PM
  12. RealtorTechGuy's Avatar
    Anyone having battery charge issues? 20% then plug in and jumps to 100%? What about random shutdowns? The only way to bring back is hard reboot(Vol + power)?
    03-24-2017 02:26 AM
  13. Jeff Merritt1's Avatar
    Tons of issues with this update. I have to restart my phone to get emails and messages, reboots, windows hello jacked up, contacts not loading, terrible battery drain issues...

    It's been a smooth ride so far and I have been on production ring for quite a bit. Personally at this point these errors are completely unacceptable.
    03-24-2017 07:37 AM
  14. dfaris's Avatar
    I'm getting this same "Some settings are managed by your organization" and cant get rid of it. I have no work accounts on this phone at all. Anyone figure out how to fix this?
    04-12-2017 11:25 AM
  15. nin9tythre3's Avatar
    I'm getting this same "Some settings are managed by your organization" and cant get rid of it. I have no work accounts on this phone at all. Anyone figure out how to fix this?
    I'm having the same issue since the most recent update. Not sure what could be causing it because I definitely don't have any sort of organization account or something.
    04-13-2017 12:46 AM

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