07-06-2017 03:13 PM
55 123
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  1. Craig Montgomery's Avatar
    Being a diehard Windows Phone fan, I wasn't ready to give up and go Android yet. I saw a refurbished, in-box 950 for pretty cheap, so I thought I would give it a try, to replace my 640. (I've previously had 920 and 1020. How I wish the 1020 still worked.)

    When the 950 is working, it's great. Beautiful screen, amazing camera. But I didn't do my research and learn about the rebooting issue. I have no SD card and no crazy apps, but this phone just can't stay on for any length of time.

    There's a good reason Microsoft pulled these off the shelves.
    05-24-2017 12:30 PM
  2. camaroz1985's Avatar
    Never had that issue with either of my 950s. Sorry to hear that your experience isn't as good as what many of us have had.
    libra89, azlkk, aximtreo and 6 others like this.
    05-24-2017 02:46 PM
  3. xandros9's Avatar
    MS pulled them because the phone had lived its life and they were just cleaning up Windows 10 Mobile's store footprint.
    libra89, barotropic, ven07 and 3 others like this.
    05-24-2017 08:20 PM
  4. ixhussa's Avatar
    Being a diehard Windows Phone fan, I wasn't ready to give up and go Android yet. I saw a refurbished, in-box 950 for pretty cheap, so I thought I would give it a try, to replace my 640. (I've previously had 920 and 1020. How I wish the 1020 still worked.)

    When the 950 is working, it's great. Beautiful screen, amazing camera. But I didn't do my research and learn about the rebooting issue. I have no SD card and no crazy apps, but this phone just can't stay on for any length of time.

    There's a good reason Microsoft pulled these off the shelves.

    See if the problem persists when plugged in to power. I experienced similar problems in the past and it turned out to be a failing battery.
    nate0, Josiah23 and palmujukka like this.
    05-25-2017 10:18 AM
  5. Sedp23's Avatar
    I thought the problem was the battery needs to be replaced?

    Sent from Idol 4s
    xandros9 and Josiah23 like this.
    05-25-2017 10:26 AM
  6. MrockNroll's Avatar
    Also check the pins on the battery, make Shure they are all about the same distance " level" and not bent in to far.
    05-25-2017 11:32 AM
  7. kaktus1389's Avatar
    I am using the 950 since October 2016 and I never had any similar issues. A lot of people seem to be very unlucky :(
    05-25-2017 12:55 PM
  8. dov1978's Avatar
    Had a 950, fell out my pocket and shattered the screen and I replaced it with a 950xl. I've never had any rebooting issues with either of them.. Like ever. I've had 2 x iPhone 7 Plus, a Galaxy s8 Plus and now the LG G6 since I got my 950xl and still keep going back to the Lumia as I still really like it and it's super reliable as a backup/2nd phone
    libra89 and mark233 like this.
    05-25-2017 01:01 PM
  9. maciej paczuski's Avatar
    Hi, new one here, so I have WP since 520, now on 550, month ago I decided to buy 950xl, but like four days ago my 550 start rebooting six times a day, battery dropped to zero in 3hrs and now when I try to call just "call dropped" or something like it. So my question is: go for 950xl and she be ok and will work for long and Microsoft will fix all problems or they don't give a s... and software will crush sooner than later and we all will need new phone, cheers
    05-25-2017 02:42 PM
  10. HoosierDaddy's Avatar
    Being a diehard Windows Phone fan, I wasn't ready to give up and go Android yet. I saw a refurbished, in-box 950 for pretty cheap, so I thought I would give it a try, to replace my 640. (I've previously had 920 and 1020. How I wish the 1020 still worked.)

    When the 950 is working, it's great. Beautiful screen, amazing camera. But I didn't do my research and learn about the rebooting issue. I have no SD card and no crazy apps, but this phone just can't stay on for any length of time.

    There's a good reason Microsoft pulled these off the shelves.

    Buying a used phone always carries extra risk. You save money, but can can also find out the hard way why someone sold it and it might not be to buy groceries or a newer phone.

    Sorry you are having bad luck with yours.
    Last edited by HoosierDaddy; 05-25-2017 at 06:27 PM. Reason: forgot to quote
    Ejay Lozano and anachrotech like this.
    05-25-2017 03:16 PM
  11. maciej paczuski's Avatar
    Phone is with 2 years warranty, so I m not worring about hardware but the software is my concern
    05-25-2017 04:44 PM
  12. seventeenapg's Avatar
    Being a diehard Windows Phone fan, I wasn't ready to give up and go Android yet. I saw a refurbished, in-box 950 for pretty cheap, so I thought I would give it a try, to replace my 640. (I've previously had 920 and 1020. How I wish the 1020 still worked.)

    When the 950 is working, it's great. Beautiful screen, amazing camera. But I didn't do my research and learn about the rebooting issue. I have no SD card and no crazy apps, but this phone just can't stay on for any length of time.

    There's a good reason Microsoft pulled these off the shelves.
    I have a 950 since they came out and I love it. Even though I am on Insider builds it's never gave me any headaches and I use it extensively as my daily driver. Have you updated it to latest software?

    Sent from my Windows Phone using mTalk
    05-25-2017 05:07 PM
  13. Zachary Boddy's Avatar
    I have a 950 XL as my daily and a 950 as my Fast Ring device. I've had a smattering of bugs with each (more with the 950 of course) but I've never had my XL reboot while I was using it. My 950 has a few times but it was always early on into a new development cycle.
    raycpl likes this.
    05-25-2017 06:43 PM
  14. nate0's Avatar
    @Craig Montgomery
    Did you try any of the suggestions?

    What Firmware version is it? It could also be back in fw if you just booted it up recently for the first time after purchasing.
    05-25-2017 07:48 PM
  15. darrell reimer's Avatar
    I just got this update today on my 950 XL; love this Phone!!!

    wp_ss_20170525_0001.jpg
    05-25-2017 08:06 PM
  16. Craig Montgomery's Avatar
    05-25-2017 08:28 PM
  17. nate0's Avatar
    There is a difference between a Software crash and reboot and hardware fault that causes a reboot. That is why I asked.
    05-25-2017 08:38 PM
  18. nate0's Avatar
    When I owned the HP elite X3 back in October. It crashed on me like 3 or 4 times within 6 hours. But later over time after HP began pushing updates and the OS stability improved around it, they never came back.
    05-25-2017 08:40 PM
  19. nate0's Avatar
    Even my Alcatel IDOL4s has spontaneously rebooted a couple times. Not near as much as any other phone I have owned. But it too is not immune...;)
    05-25-2017 08:41 PM
  20. Craig Montgomery's Avatar
    The reboots have stopped so far today, maybe an update fixed it?
    Last edited by Craig Montgomery; 05-25-2017 at 09:05 PM.
    05-25-2017 08:52 PM
  21. Ejay Lozano's Avatar
    Not all phones are perfect. The ones that are certain, watch or read video reviews on the phone, do their research b4 their purchase and are satisfied at the end of the day. I've had my L950 for a lil over a year and I had my hiccups here and there, that's why they have updates and feedback to listen to the users and make them satisfied with their experience. I still stuck with the phone and the platform since the W7 days with my L800.
    nate0 likes this.
    05-25-2017 08:54 PM
  22. nate0's Avatar
    The reboots have stopped so far today, maybe an update fixed it?
    Your imei is listed there. Please correct it or delete the link. But that is the newest Firmware for the 950.
    05-25-2017 09:01 PM
  23. nate0's Avatar
    I just got this update today on my 950 XL; love this Phone!!!

    Click image for larger version. 

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    How are you getting that? Slow Ring?
    I do not see that listed in Microsoft's update catalog yet. Maybe it is region specific?
    05-25-2017 09:22 PM
  24. Craig Montgomery's Avatar
    Your imei is listed there. Please correct it or delete the link. But that is the newest Firmware for the 950.
    Thanks!

    https://1drv.ms/i/s!AgGjsMVJmb02p6gKRKpB2tR2lcg-GQ
    05-25-2017 09:23 PM
  25. Jonahtheblaze's Avatar
    Are you sure that it was certified refurbished? Used to have lot with Iphone and seems working well. Microsoft is trying to pulling all of it, so you might have some problems.
    05-25-2017 09:25 PM
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