1. patcherd's Avatar
    For the last several days have been trying to get the April update on my Lumia 950 but it just keeps stalling at 2% . Is a hard reset my only option ? What is causing this ? Don't feel like going through a hard reset again, but if I must then I will just have to do that.

    Thanks
    Pat
    05-06-2018 07:56 AM
  2. patcherd's Avatar
    Bump
    05-06-2018 10:29 AM
  3. Ryujingt3's Avatar
    At what point is it getting stuck? Is it the initial download or applying and installing it?
    05-07-2018 08:23 AM
  4. patcherd's Avatar
    Thanks. No, its when I check for an update then apply the update. It starts to download then stops at 2%. Weird. I'm not on slow or fast ring just regular production .
    05-07-2018 11:51 AM
  5. KefKef's Avatar
    Looks as if you don't have enough space to download pretty big update file.
    fin11 likes this.
    05-08-2018 09:17 AM
  6. patcherd's Avatar
    Thanks . I'll have to check it out then.
    05-10-2018 10:20 AM
  7. patcherd's Avatar
    I have plenty of storage space. Don't know what the hang up is. I had to wait a month for a password reset which is actually up today ?

    Could that effect downloading the update? I'll try again.
    05-10-2018 10:23 AM
  8. i_hiker's Avatar
    When you say "stall" how much time are you talking about? In the past I've had the same experience but eventually the update process continued and successfully completed.
    05-16-2018 06:57 AM
  9. patcherd's Avatar
    Both my Alcatel and 950 have the latest updates now after a hard reset for both .
    05-19-2018 06:01 AM
  10. MAB_AT's Avatar
    Hi, how is your experience with the April Update? I just got a 950 and installed the April Update directly after a complete phone reset. Somehow, my 950 suddenly rebooted a couple of times during daily use. sometimes the display stays black and I need to remove the battery. Anyone with similar problems?
    05-21-2018 04:00 PM

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