1. Eric Goforth's Avatar
    Hi,

    I did a reset your phone a few days ago because using the camera was causing my 950 to crash.

    Everything was okay for a couple days but then Cortana voice recognition stopped working (and Cortana seems to crash a lot too). In addition if I click the little microphone icon for speech to text, it beeps twice and says try again.

    I've tested voice recognition D speech to text both with and without a corded headset. I've also talked to people on normal phone mode, speaker phone, and on my corded headset and they can all hear me fine.
    05-21-2018 12:30 PM
  2. MrockNroll's Avatar
    Try a soft reset.
    05-21-2018 02:26 PM
  3. Eric Goforth's Avatar
    Soft reset didn't help.
    05-21-2018 03:44 PM
  4. Dwarf_King's Avatar
    Hard reset a restore to factory default
    05-27-2018 02:39 PM

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