1. maclancer's Avatar
    I am trying to register my Nokia 1520 to get the free $20 voucher and I can't... The following message appear after outing all my IME info.

    SORRY, SOMETHING WENT WRONG.


    Please try again later.

    Please note: after starting up your new phone for the first time, it may take approximately 3 days before you can successfully register your claim on this page. You can retry now, however you may also need to wait for a day or so and then try again.

    If retrying doesnt help and you still cant make the claim, please contact Nokia Care.

    I bought my phone three weeks ago and is registered with Nokia and Microsoft on the day of purchase. Does anyone know what is going on?
    01-06-2014 02:30 AM
  2. jjmurphy's Avatar
    I had that problem due to facebook auto-signing me in. Try a different browser (or a completely new browser if possible. Also, try incognito mode.
    01-06-2014 07:20 AM
  3. maclancer's Avatar
    Nope, tried in different platforms and browsers and still the same issue. My phone was brand new sealed, so I don't understand what is going on. I am trying to contact Nokia Care.
    01-06-2014 08:07 AM
  4. Microsoftjunkie's Avatar
    yes, contact Nokia care. they want picture proof of purchase, as well as, your personal info, so have those ready to email them.
    maclancer likes this.
    01-06-2014 08:34 AM

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