[Robinsonmac]

My wife just got a new Kia Sorrento with the upgraded infotainment system. I get excited because I see that it say powered by Microsoft. I think connecting my Icon would be no problem....... Fail. All I get is error messages. I then try my old 928..... Fail. My wife tries her iPhone 5S. Works like a charm.......

[MDK22]

This is an RTFM issue - under Settings >> Bluetooth >> Advanced >> 'Use an alternate Bluetooth ...'

Try that, it just might work ...

[Robinsonmac]

Bluetooth worked, but when I plugged in the USB, fail. And yes I know just use Bluetooth, the point is plugging it in via USB should work.

[pankaj981]

Works on my Camaro and my friend's Scion and Camry so it's not really a fail. The phone is recognized as a USB mass storage device and I'm able to play media from it

[trwrt]

Does it actually have USB Mass Storage or is the phone in MTP mode? That could be where the problem lies, if the head unit can't speak MTP.

[pankaj981]

^^ I'm not sure about that but it does read all my media from my phone

[Ridemyscooter86]

my friend has a hyundai sonata, synced beautifully, my mom has a honda civic, synced just fine, maybe its a problem with the car settings or your phone settings? I've never had a problem syncing my phone to any car with bluetooth...(nokia lumia 1520)