1. Kaushik Dash's Avatar
    I have tried both customercare@nokia.com & customercare@microsoft.com to get in touch about my device's faulty touch screen. I went to Nokia care and they discarded my issue so I don't want to go anymore.

    They only replied once to my email after which they never replied after I replied back. I have tried sending couple of times again but no reply. Please help.
    07-01-2014 02:22 PM
  2. Laura Knotek's Avatar
    Have you tried a phone call or online chat instead of email? Microsoft Support
    Guytronic and xandros9 like this.
    07-01-2014 02:28 PM
  3. FAHMI BASSEM's Avatar
    Try going to this site:
    gethelp.live.com
    Guytronic likes this.
    07-01-2014 02:29 PM

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