Laura Knotek
Retired Moderator
I've made all my Windows phone and recent Microsoft hardware\accessory purchases on-line.
I've been in the Microsoft store here a few times recently and I found it a very pleasant experience.
I can see BB not trying too hard with an MS store in site (my locale)
I would most likely just make any future purchases from Microsoft in their store.
Admittedly I'm not a large fan of Best Buy.
I haven't been inside a Best Buy store in over a year, and I drive past it every time I go to Starbucks (which is very often--at least twice a week, sometimes every day a week).
I do purchase new phones from the AT&T store, but the one in my neighbourhood is actually very Windows Phone friendly. The last time I was there was to get a screen protector, which I ordered online but had delivered to the local store (so I could get an AT&T employee to install it for me, as I'm terrible at installing screen protectors). I spotted 3 different AT&T store employees who took the 1520 out of their pockets.