11-30-2014 07:53 PM
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  1. Darren Walsh's Avatar
    There's 6 people in my job and 3 have windows phones I'll try to get more on board! From Ireland bye the way
    10-18-2014 05:52 PM
  2. Paul Verizzo's Avatar
    Y'all have to understand something about human psychology and decision making. We are creatures of the myth. In other words, most of our information about the world around us comes from stories, which often equates to what an authority says is the case. Try these modern myths out:

    Japanese cars are superior to Amican.
    Apple products have no bugs and never fail.
    Obama is weak on immigration.

    The truths are, of course:

    JD Powers and Consumer Reports shows many American car owners experiencing higher satisfaction that Japanese. While the GM ignition key debacle makes headlines, the Toyota/whatever recalls are buried in the business pages. I do see them.

    Apple products are no more reliable than any others. Yes, their (captive, in house) programs work well with the hardware, but the hardware isn't coming out of any factory with superior standards.

    Obama has increased the number of border guards by several fold, and has sent several times more illegals back home than any of his predecessors. (No intention for a political discussion here, just talking mythology.)

    re apps: More is not necessarily better. Try wading through millions of apps. How many music players, or Pizza Joints In Islamabad apps are needed? How many games do you need or use? Yes, there are a few I wish WP had, but nothing that is crucial to my well being or in some cases, I can just use the web browser to access the same information.

    Regardless of marketing, number of apps, or anything else, the sad fact is that MS is reviled and mistrusted globally. They could make an OS and phones that were light years of the other Big Guys, and they could still fail. The irony is that Google consistently gets caught "doing evil." I have nothing to do with them anymore.

    The only things that can surmount these mythologies are a huge and long term advertising and PR program. Not trying to invoke Godwin's Law, but that's how Hitler got where he did. Oh yeah, and the Koch brothers...... (Admittedly political.)
    10-18-2014 05:58 PM
  3. ShinraCorp's Avatar
    Well we all know haters will be haters.... I work at a Best Buy Mobile store where we carry no WP except the 635 521 and 530, we have no live demos and no way to show WP to those that are interested. I own a L920 L1020 and L1520, so I of course show my phone off to those that ask about WP or seem like WP would be a good fit for.

    But the haters... Man... They're bad. Everyone I work with is adamant android fans, they give me so much grief about my choice of OS and i give then none as I also use android on my nexus 7. I've done my best to explain what I love about the OS, but every time I make a point they shoot it down. I've seen them scrutinize customers with windows phones... "well its messing up cause its a windows phone" when I see more android phones with problems than anything else. Your android phone died? I'm sorry you lost everything on it, there's no way to recover it. Your contacts are backed up to your Gmail though! WP backs up everything, texts, call logs, start screen, installed apps, and photos to OneDrive.

    So today my Samsung rep comes in to set up our Note 4 display and I ask if Samsung has anything in the works as far as WP. He says "god I hope not, they're garbage" I ask why and he goes on to speak about the app gap, which I feel has become minimal. I then ask him if he has ever used one or if he knows anyone that uses one, he answers no.

    How can I help with the perception of windows phone, I feel like its completely doomed with the lack of knowledge from cell phone reps and the way its portrayed in the media. (Verge I'm looking at you!)
    Which Best Buy Mobile do you work at mate? I've checked a few Best Buys in my area and well you're right. Only low end WPs are being carried. I'm sure I can sell a few WP devices if I worked as a representative ;) . I have my ways of.... showing the way (forcing it down their throats) I got my dad on board with WP only because of HERE Drive. That app is a god send to any traveller who doesn't want to use data.

    App gap? Who gives a crap it's not like they'll install every single app in existence. It's only a legitimate complaint if there isn't an official app or an alternative to it.

    The backup one though is an interesting point to offer to the customer. I have done an internship with a PC repair store and you won't believe how many sad faces I've seen when I say... Your hard drive is dead sir or mam.... Unless you wish to pay a minimum of 3000$ to recover it in a specialised laboratory there's no way of getting back your pictures. No one backs up even if we nail it on their heads...

    Another selling point WOULD of been the camera but god damn all these low budget ones!

    Windows Phone is a different kind of OS from BB, iOS and Android, home screen aren't rows of icons, they're interactive tiles that give you updated information right on your screen. All the apps that are design with Metro in mind are minimalistic, you get all your info easily in big text without looking at some flashy background or pictures or what not. Heck just show them Metrotube :P

    But ya I really hope they'll start selling high end Windows Phone. I know it's more of a carrier's fault than Best Buy Mobile but sheesh.
    10-18-2014 08:02 PM
  4. DJCBS's Avatar
    How can people have any good perception of a platform they know NOTHING about?
    Do you want to know how many times I've seen a WP ad here? ZERO. I had to go to England to see a Windows Phone ad on TV. And they were those lame ads. Which were immediately followed by much better ads to the S5 and LG G3 normally. In Europe, WP has sold mainly only on the power of the Nokia brand. Microsoft never lifted a finger to promote the OS neither pre or post-D&S acquisition. Well, not to mention that Microsoft's image is still very much that of the big-monopolistic-software-giant-that-created-Vista.

    Apart from my mother and sister (who use Nokia's - and therefore WP - because I gave them the phones) I only know THREE people who use WP besides me. A 45yo woman who has a 520 because it was cheap and a Nokia, a gym teacher who also uses a 520 because he actually likes the OS and a friend of mine (though he, like me, also uses a Sony Android phone). All my other friends either use iOS or Android. Yet I NEVER heard from any of them any criticism towards WP. Most of them don't really care about the OS they use at all (The iPhone users all except one use the iPhone for social status and nothing else. Many of them didn't even knew they had quick settings a swipe away from the bottom of the screen.)

    I think Android is a superior OS. Yes. But I also think WP does a hell of a lot of things better than Android (and when that atrocious "Material Design" is rolled out with Lollipop, Microsoft will again gain points for nailing simple designs much better).
    Unfortunately, those things aren't the most visible ones. Which means, people often don't even notice them.

    As you may imagine, with the problems of marketing and perception WP faces, I'm really curious to see what will happen now that Nokia is out of the picture and Microsoft can no longer rely on the brand name to sell phones. I think Windows 10 will be the make or brake for WP. Microsoft will stand on stage completely alone (unless something really weird happens at HTC or Samsung and they decide to take WP seriously). Microsoft will, alone, have to sell Windows 10 phones. They'll have to, alone, promote them. And they'll have to, alone, try to build a market for themselves.

    And given the fact that they've in the last month alone released Bing Rewards for Android and a keyboard for Android Wear...well...I question their commitment to WP as a whole. Actually, the fact that they're trying really hard to put Windows on phones, could be read as an attempt to try to get rid of development for a mobile platform altogether and place everything on the dependency of Windows' objectives.
    10-18-2014 08:03 PM
  5. Visa Declined's Avatar
    We are creatures of the myth.
    Japanese cars are superior to Amican.
    That's not a myth, American cars are crap compared to Japanese. When I'm out traveling, and see a car broken down along the roadside, it's an American car. Every. Single. Time.
    Paul May likes this.
    10-18-2014 09:27 PM
  6. LumiaWorld's Avatar
    Wow you have some nice classmates. :-o

    If I whip out my 930 in class I hear stuff like: "haha look it's a brick Nokia from the 1900's!"

    It doesn't bother me at all but it still sucks to see so much ignorant hate. I'm from the Netherlands btw.
    You should've replied,

    "Oh yes, it's the Nokia Lumia 930... And it's very good in breaking people's faces" *throws the phone to his face*
    TonyDedrick and DJCBS like this.
    10-18-2014 09:43 PM
  7. D M C's Avatar
    You should've replied,

    "Oh yes, it's the Nokia Lumia 930... And it's very good in breaking people's faces" *throws the phone to his face*
    And lose your both phone and college .
    10-18-2014 09:53 PM
  8. DennisvdG's Avatar
    You should've replied,

    "Oh yes, it's the Nokia Lumia 930... And it's very good in breaking people's faces" *throws the phone to his face*
    Hmm I'll keep that in mind for the next time. :) :(

    *not sure if happy face or sad face...*
    10-18-2014 09:59 PM
  9. onysi's Avatar
    I work for sales, sometimes electronics, and one thing I can brag about is the sexiness that is Nokia. I tell people that Nokia has had beautiful designs because they are European. Elegant and minimal.
    Secondly, I tell them how Microsoft is much more secure than android or iOS.

    Since android fanboys I work with too and iOS spat out bullsh1t about windows phones. I tell customers actual facts about androids, how it is a farming phone and all of their information are shared to Google for them to use. Their Gmail's are scanned and read for Advertising purposes, and their locations are always saved. I can't say much about apple's iPhones because they've been working flawless, so this is where I whip out colorful Lumia phones and entice customers with flashy designs and UI so colorful, it puts those grid icons to shame.

    App gap is practically nonexistent. Rudy Huynh has been making these popular apps better and WP-like designs.
    adkrish22290 and prasath1234 like this.
    10-18-2014 11:10 PM
  10. fatclue_98's Avatar
    That's not a myth, American cars are crap compared to Japanese. When I'm out traveling, and see a car broken down along the roadside, it's an American car. Every. Single. Time.
    If we're talking about build quality, you may want to check your facts. The top selling Japanese cars are built right here in the Red, White and Blue. Meanwhile, many "American" cars are built in Mexico, Canada or Brazil.

    Make Model Engine Transmission Assembled
    BMW X3 Germany, Australia Germany Spartanburg, S.C.
    BMW X5 Germany, Australia Germany Spartanburg, S.C.
    BMW X5 M Germany Germany Spartanburg, S.C.
    BMW X6 Germany Germany Spartanburg, S.C.
    BMW X6 Hybrid Germany Germany Spartanburg, S.C.
    BMW X6 M Germany Germany Spartanburg, S.C.

    Honda Acura RDX United States United States Marysville, Ohio
    Honda Acura TL United States U.S., Japan Marysville, Ohio
    Honda Honda Accord United States U.S., Japan, Philippines Marysville, Ohio; Lincoln, Ala.
    Honda Honda Accord Crosstour United States United States East Liberty, Ohio
    Honda Honda Civic (sedans) United States Japan Greensburg, Ind.
    Honda Honda CR-V United States U.S., Japan East Liberty, Ohio
    Honda Honda Element United States Japan East Liberty, Ohio
    Honda Honda Odyssey United States U.S., Japan Lincoln, Ala.
    Honda Honda Pilot United States United States Lincoln, Ala.
    Honda Honda Ridgeline United States United States Lincoln, Ala.
    Hyundai Hyundai Santa Fe United States U.S. (auto.), South Korea Montgomery, Ala.
    Hyundai Hyundai Sonata United States U.S. (auto.), South Korea Montgomery, Ala.
    Kia Kia Sorento United States United States West Point, Ga.
    Mazda Mazda 6 Japan Japan Flat Rock, Mich.
    Mazda Mazda Tribute U.S. (V-6), Mexico (I-4) U.S. (auto.), Japan (man.) Claycomo, Mo.
    Mazda Mazda Tribute Hybrid Mexico Japan Claycomo, Mo.
    Mercedes-Benz Mercedes GL-Class Germany Germany Vance, Ala
    Mercedes-Benz Mercedes M-Class Germany Germany Vance, Ala
    Mercedes-Benz Mercedes R-Class Germany Germany Vance, Ala
    Mitsubishi Mitsubishi Eclipse Japan Japan Normal, IL
    Mitsubishi Mitsubishi Eclipse Spyder Japan Japan Normal, IL
    Mitsubishi Mitsubishi Endeavor Japan Japan Normal, IL
    Mitsubishi Mitsubishi Galant Japan Japan Normal, IL
    Nissan Nissan Altima United States Mexico, Japan (man.) Canton, Miss.; Smyrna, Tenn.
    Nissan Nissan Armada United States Japan Canton, Miss.
    Nissan Nissan Frontier United States Japan Smyrna, Tenn.
    Nissan Nissan Maxima United States Mexico Smyrna, Tenn.
    Nissan Nissan Pathfinder United States Japan Smyrna, Tenn.
    Nissan Nissan Titan United States Japan Canton, Miss.
    Nissan Nissan Xterra United States Japan Smyrna, Tenn.
    Subaru Subaru Legacy Japan Japan Lafayette, Ind.
    Subaru Subaru Outback Japan Japan Lafayette, Ind.
    Subaru Subaru Tribeca Japan Japan Lafayette, Ind.
    Suzuki Suzuki Equator United States Japan Smyrna, Tenn.
    Toyota Toyota Avalon United States U.S., Japan Georgetown, Ky.
    Toyota Toyota Camry U.S., Japan U.S., Japan Georgetown, Ky., Lafayette, Ind.
    Toyota Toyota Camry Hybrid United States Japan Georgetown, Ky.
    Toyota Toyota Highlander U.S., Japan Japan Princeton, Ind.
    Toyota Toyota Sequoia United States United States Princeton, Ind.
    Toyota Toyota Sienna U.S. (6-cyl.), Japan (4-cyl) U.S., Japan Princeton, Ind.
    Toyota Toyota Tacoma* U.S., Japan U.S., Japan San Antonio, Tex.
    Toyota Toyota Tundra U.S. (8-cyl.), Japan (6-cyl.) United States San Antonio, Tex.
    Toyota Toyota Venza U.S., Japan U.S., Japan Georgetown, Ky.
    * Also assembled
    in Mexico

    Assembled in Canada
    Chevrolet Camaro
    Chevrolet Equinox
    Chevrolet Impala
    Chrysler 300
    Chrysler Town
    & Country
    Dodge Challenger
    Dodge Charger
    Dodge Grand Caravan
    Ford Edge
    Ford Flex
    GMC Terrain
    Lincoln MKT
    Lincoln MKX
    Assembled in Mexico
    Cadillac Escalade EXT
    Cadillac SRX
    Chevrolet Avalanche
    Chevrolet Aveo
    Chevrolet HHR
    Chevrolet Silverado
    Chevrolet Silverado Hybrid
    Dodge Journey
    Ford Fiesta
    Ford Fusion
    Ford Fusion Hybrid
    GMC Sierra
    GMC Sierra Hybrid
    GMC Sierra Crew Cab
    Lincoln MKZ
    Lincoln MKZ Hybrid
    Dodge Ram 2500
    Dodge Ram 3500
    Dodge Ram 4500
    Dodge Ram 5500
    Toyota Tacoma**
    ** Also assembled
    in the U.S.
    10-19-2014 12:12 AM
  11. Laura Knotek's Avatar
    The location of the assembly/manufacturing plants of any company is not necessarily the same as where that company's HQs are located. Many electronics from companies with HQs in many different countries are made/assembled by Foxconn.
    Guytronic likes this.
    10-19-2014 12:36 AM
  12. Yazen's Avatar
    I was a big fan of Zune HD/Metro. Use Microsoft services alot.
    What actually sold me on a WP8 device was Nokia/Nokia Maps.
    I was doing well with my Pre3/808.
    Problem was my 808 was not getting updates/ web rendering, and my Pre3 was an engineering prototype.

    Don't get me wrong, I recommend WP8 devices more often than not. Reliable, smooth, good experience devices.

    I would consider myself outside of the norm. Liked having the ability to export my data to csv, and other power user features. (FM Transmitter anytime?? Haha)

    I can sync my data from my Palm Treo (2004) and i-Mate (WP6) but I cannot with my WP8.1??

    There are a lot of qualms for the advanced user, and WP8 is not popular with the average consumer.

    MS needs to put more into marketing or cater to power users.
    The potential that Microsoft has to
    improve their OS gives me patience.

    Anyone else prefer backing up/searching SMS data in .CSV format? Lol
    Laura Knotek likes this.
    10-19-2014 12:56 AM
  13. Phone Guy 4567's Avatar
    The problem with WP is it made a bad first impression with the app gap, the Samsung Focus SD card issues, terrible Bing maps missing turn by turn directions and missing business focused features that Windows Mobile had.

    A lot of this has been fixed but it's too little too late in the minds of the majority of the buying public. The average person on the street doesn't know about WP beyond the initial first impression and it really isn't their job to find out, that's Microsoft's responsibility to let them know. Bad first impressions are hard if not impossible to overcome IMO.
    Penny_1 likes this.
    10-19-2014 01:59 AM
  14. Laura Knotek's Avatar
    The problem with WP is it made a bad first impression with the app gap, the Samsung Focus SD card issues, terrible Bing maps missing turn by turn directions and missing business focused features that Windows Mobile had.

    A lot of this has been fixed but it's too little too late in the minds of the majority of the buying public. The average person on the street doesn't know about WP beyond the initial first impression and it really isn't their job to find out, that's Microsoft's responsibility to let them know. Bad first impressions are hard if not impossible to overcome IMO.
    I don't think that is the case for most people.

    I didn't know what a Samsung Focus was until I joined WPCentral. I was still using BlackBerry when the Samsung Focus was released, and I never knew anything about, nor paid any attention to, the first generation WP7 devices. I did not use nor know about Windows Phone until the second generation WP7.5 devices were released.

    I still wouldn't recognize a Samsung Focus if I saw one, since nobody I know had any OG Windows Phone 7 devices.
    lkcbharath likes this.
    10-19-2014 02:15 AM
  15. fatclue_98's Avatar
    The problem with WP is it made a bad first impression with the app gap, the Samsung Focus SD card issues, terrible Bing maps missing turn by turn directions and missing business focused features that Windows Mobile had.

    A lot of this has been fixed but it's too little too late in the minds of the majority of the buying public. The average person on the street doesn't know about WP beyond the initial first impression and it really isn't their job to find out, that's Microsoft's responsibility to let them know. Bad first impressions are hard if not impossible to overcome IMO.
    You could have easily said the same for the 1st iPhone. No MMS, no cut-n-paste, no 3G, no desktop sync except iTunes music and no apps at all. The store came well after release. How'd that phone line turn out?
    Laura Knotek likes this.
    10-19-2014 02:20 AM
  16. Laura Knotek's Avatar
    You could have easily said the same for the 1st iPhone. No MMS, no cut-n-paste, no 3G, no desktop sync except iTunes music and no apps at all. The store came well after release. How'd that phone line turn out?
    Excellent point! I had all those features on the Nokia E62 except for 3G, and the E62 was released a year earlier than the original iPhone.
    10-19-2014 02:22 AM
  17. Visa Declined's Avatar
    If we're talking about build quality, you may want to check your facts.
    Semantics
    My Toyota was assembled in the United States, it doesn't make it an American Car.
    Live2Deliver likes this.
    10-19-2014 06:54 AM
  18. Live2Deliver's Avatar
    Semantics
    My Toyota was assembled in the United States, it doesn't make it an American Car.
    America-born Japanese.
    10-19-2014 07:06 AM
  19. three_thoughts's Avatar
    Windows Phone is gaining a lot of traction in the enterprise market. I see a lot of people who have a windows phone as their work device. Its pretty common for me to see people with WP on my commute these days. In fact I would go as far as saying it's uncommon that I won't see at least 1 WP every day. A year ago it was a very rare sight.

    the app gap is still present, but it's nowhere near as big as it used to be. Most companies now at least have wp in their thinking when making apps, even if they do come late and without the same quality as the iOS and android versions.

    the biggest improvement has been the feature improvements over the last year. I mean when I bought a windows phone, there wasn't even rotation lock or separate volume controls, let alone a notification centre. 8.1 was a big step forward and made it a viable option for lots of people, and convergence with Windows in W10 will make it even better.

    On marketing, I think they need to stop these "honestly" infomercials. Just have some cool music, with pretty people taking pretty photos and using some cool apps and stuff. There isn't enough time in a 30 second advert to give people information about the logical and productivity advantages of a product. You just need to put windows phone in peoples minds by having a huge volume of short and simple ads.
    10-19-2014 07:14 AM
  20. colinkiama's Avatar
    Windows Phone is gaining a lot of traction in the enterprise market. I see a lot of people who have a windows phone as their work device. Its pretty common for me to see people with WP on my commute these days. In fact I would go as far as saying it's uncommon that I won't see at least 1 WP every day. A year ago it was a very rare sight.

    the app gap is still present, but it's nowhere near as big as it used to be. Most companies now at least have wp in their thinking when making apps, even if they do come late and without the same quality as the iOS and android versions.

    the biggest improvement has been the feature improvements over the last year. I mean when I bought a windows phone, there wasn't even rotation lock or separate volume controls, let alone a notification centre. 8.1 was a big step forward and made it a viable option for lots of people, and convergence with Windows in W10 will make it even better.

    On marketing, I think they need to stop these "honestly" infomercials. Just have some cool music, with pretty people taking pretty photos and using some cool apps and stuff. There isn't enough time in a 30 second advert to give people information about the logical and productivity advantages of a product. You just need to put windows phone in peoples minds by having a huge volume of short and simple ads.
    Basically, kill the the honestly ads and hire a better advertising agency. Yeah. I don't think any ads could be worse than the honestly ones.
    Laura Knotek likes this.
    10-19-2014 07:33 AM
  21. Ebaneeezor's Avatar
    Basically, kill the the honestly ads and hire a better advertising agency. Yeah. I don't think any ads could be worse than the honestly ones.
    Ya, I agree - the whole "honestly, i want to see you be brave" to me, just sounds like MS is saying, be brave and try our products, no one else is. That song belongs in a military commercial or some sports related ads. I always hated those ads - shouldn't need to be brave to try tech.
    Laura Knotek likes this.
    10-19-2014 07:40 AM
  22. pedmar007's Avatar
    Its not your job to sell Microsoft's devices. Its their job. Why do you feel the need to shove windows phone down peoples throat you are no worse than them JW's thats come knocking on my door.

    No where in his post does he try to do as you've posted. All he's saying is his disbelief in the attitude towards WP!!
    10-19-2014 08:40 AM
  23. WP8_Lover's Avatar
    The thing you are saying about smartphone sales reps is absolutely true! They are obsessed with Android more than the consumers. I have bought two phones, and both of em Windows Phones. Both the time, when I walked around showrooms, at least two sales reps pitched the "greatness" of Android to me.
    When talking about people, they are just immune to change. But, the impact is slow and steady.
    - Ardent fan looking forward to buy the third Windows Phone in a year
    Last edited by WP8_Lover; 10-19-2014 at 09:37 AM.
    prasath1234 likes this.
    10-19-2014 09:18 AM
  24. several potatos's Avatar
    Not all reps hate Windows ;)
    WP8_Lover and OwenDL like this.
    10-19-2014 09:20 AM
  25. Muessig's Avatar
    Friendly reminder folks.........
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    Guytronic and a5cent like this.
    10-19-2014 09:39 AM
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