1. migueli2's Avatar
    Hello all,

    I'm writing this in order do get some help because this is serious and I'm not managing to fox it alone.
    OneNote working just fine till last night when I opened OneNote desktop version. At the moment I open it showed no files and said 'sync complete'... my face was like WTF!!! I open then in my phone and surface and it was empty as well.
    Last I tried open directly from SkyDrive and its the same now, no files.

    Does anyone have this problem? Its MS problem? Its all about the desktop version created this problem?

    I had there really important data from work and personal life.

    Appreciate some help.
    I'm sending this to MS support as well in order to obtain some answers.
    10-03-2014 05:54 AM
  2. N_LaRUE's Avatar
    I think contacting MS is probably the best course of action here. It seems like a server error to me as you shouldn't just lose data like that with out any input by you. So long as your account hasn't been hacked by someone. I wouldn't blame the phone.
    10-03-2014 07:41 AM
  3. coderserdar's Avatar
    you should take back up regularly
    you can use awesome note. it has a good sync mechanism
    Awesome Note | Windows Phone Apps+Games Store (United States)
    10-20-2014 11:49 PM
  4. migueli2's Avatar
    Problem answered by Microsoft.
    Ended with me finding a bug (critical one).
    So if you use free version of OneNote and decided to use OneNote 2013 first change your Notepad name if it's the default name.
    The first use of 2013 will rewrite the default Notepad and will erase the existent one.

    That's how I lost all my 1year data!
    10-21-2014 06:21 PM
  5. crise's Avatar
    oh my god the same happened to me, i opened onenote and everything was gone!! how did you contact MS? and did you get it back?
    I mean this is seriously bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    10-25-2014 07:38 AM
  6. migueli2's Avatar
    oh my god the same happened to me, i opened onenote and everything was gone!! how did you contact MS? and did you get it back?
    I mean this is seriously bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    You just cant get it back.
    10-27-2014 08:23 AM

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