1. HoosierDaddy's Avatar
    I am using Office 365 Personal which I paid an annual fee with a credit card almost a year ago. I have an unused one year license key I want to use to add another year. I searched on Microsoft site and was prompted to chat with an agent who said I should let him extend my license for a year but I was just researching then and didn't have the license key handy. I would really rather do this myself anyway. After I dug out the key, I went to my account, and found where I could add the key but there was no indication it would extend my license rather than just start the year clock over.

    So basically, I would like to know if anyone has actually extended their license by adding a new product key to their account without loosing the remaining time already paid for. In theory, I should be able to add the key and turn off automatic renewal which is currently set to my CC.
    01-05-2017 02:39 PM

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