Microsoft account alias to primary causing problems

[Lisa Petker]

Hello wpcentral,

So I have my microsoft account that was a hotmail address and I have an alias that is outlook. I want to use the outlook alias as my primary, but it seems to not want to sync to my Lumia 920 afterwards. How can I change my outlook alias to primary and change my MS account to that also? I have a Surface Pro 2, Lumia 930, xbox 360 (soon to get the One) and a Zune (yes I said Zune!!)

Thanks for any advice/help in advance

Lisa

 

[anon(5354452)]

Your phone will need to be reset as it will not sync a new primary alias. No idea why this hasn't been fixed for windows phone yet.