I'm extremely sad... :crying:
A few days after I got my Surface 2 my screen did a weird jitter/glitch like thing and I was nervous about it but in the few days after it had never happened again... Until two days ago. The same phenomenon returned again and it kept going repeatedly and was much more frequent. I took it to Best Buy today (I hate Best Buy and only bought my Surface 2 there because of the trade-in program...) and they told me I was too late, my 15 day return/exchange window was over. Counter girl was nice and genuinely sorry about my situation while the manager was dumb. I hate him.
Browsing and doing some research I found some people having a similar problem on different threads:
On a Surface 2
On a Surface 2 Pro
[Video I managed to capture coming soon]
It has not happened ever again but I'm not going to sit on it for longer. I'm contacting Microsoft and going to get it exchanged. If you've had a similar problem please chime in!
A few days after I got my Surface 2 my screen did a weird jitter/glitch like thing and I was nervous about it but in the few days after it had never happened again... Until two days ago. The same phenomenon returned again and it kept going repeatedly and was much more frequent. I took it to Best Buy today (I hate Best Buy and only bought my Surface 2 there because of the trade-in program...) and they told me I was too late, my 15 day return/exchange window was over. Counter girl was nice and genuinely sorry about my situation while the manager was dumb. I hate him.
Browsing and doing some research I found some people having a similar problem on different threads:
On a Surface 2
I love my surface 2 but have been having very similar things happening with mine... Blank screens, rotation problems, and a weird screen glitch (a kind of flickering tear across the screen sometimes). I hope they sort this stuff out soon..
On a Surface 2 Pro
Is anyone else having an issue with screen jitter and sporadic red lines accross the screen that looks like analog noise? It has become increasingly more prevalent the more I use my device. I've tried every screen setting adjustment I can find to no avail. It's hard to get a picture of as it comes and goes.
[Video I managed to capture coming soon]
It has not happened ever again but I'm not going to sit on it for longer. I'm contacting Microsoft and going to get it exchanged. If you've had a similar problem please chime in!