1. emilio fragiacomo's Avatar
    Hi all

    purchased two surface 2 for me and my son as presents for Xmas.

    Love the hardware but the software .......arghhhhhh
    There is this annoying problem with the brightness on both tablets that drives me nuts.
    Every time the browser content changes to brighter colors the screen brightness goes up and down and it looks almost like flickering.
    The same happens on the main screen with the live tiles.
    I know this has been reported before and there are also videos but come on Microsoft why do we buy your tablets for if not for comfortable browsing of the mighty internet .
    Anyway I have tried to reset/refresh restore also I have updated to the latest firmware but nothing.
    The adaptive brightness on or off doesn't make any difference so it must be a software /driver problem .

    Am I missing something ?

    Are Microsoft aware of this problem ? Are they working on a fix ?
    12-29-2013 02:36 PM
  2. palandri's Avatar
    This also happens on phones and is solved by turning auto brightness off and setting the brightness manually. I don't have a Surface 2, but can you turn auto brightness off?
    12-29-2013 03:21 PM
  3. LawnPaul's Avatar
    Go to settings, power options, auto brightness.
    Its not listed in the display section, like one would expect.

    Sent from my L920 using Tapatalk
    12-29-2013 03:52 PM
  4. emilio fragiacomo's Avatar
    Hi
    that's the first thing I've done but It doesn't matter if I change the auto brightness to on or off no difference at all in the way the screen behaves.
    12-29-2013 06:27 PM
  5. Marc_SP's Avatar
    I asked the same question, and no good news at the moment:

    http://forums.windowscentral.com/mic...thing-%5D.html
    12-30-2013 06:49 AM
  6. emilio fragiacomo's Avatar
    I have updated with the latest firmware and I have noticed that the Tegra Driver is still the old one from August .I doesn't seem to want to update to the latest one .
    What are your latest Tegra drivers ?
    Mine are version 9.17.13.2672 from 13/08/2013 .
    I did try to update manually but it say updated and it reverts back to the old one.
    12-30-2013 01:11 PM
  7. emilio fragiacomo's Avatar
    My son left his surface to update automatically and he has the right drivers now .
    On his Surface even with the latest drivers the screen adaptive brightness still cannot be turned off it is just like before it changes based on the screen or browser content ,what I mean is that even if you go and turn the adaptive brightness off from the control panel it has no effect at all.
    12-30-2013 01:36 PM
  8. livekyle's Avatar
    I have updated with the latest firmware and I have noticed that the Tegra Driver is still the old one from August .I doesn't seem to want to update to the latest one .
    What are your latest Tegra drivers ?
    Mine are version 9.17.13.2672 from 13/08/2013 .
    I did try to update manually but it say updated and it reverts back to the old one.
    9.17.13.2767 from 09/11/2013 here but also having and hating this issue...
    12-30-2013 03:05 PM
  9. nwtravler's Avatar
    This fixed the problem for me, it was driving me nuts before now my display is steady.

    Control Panel\System and Security\Power Options\Edit Plan Settings
    -Change Advance Power Settings
    -Display
    -Enable adaptive brightness
    -made sure it is set to "off" for battery and plugged in.

    You can also make some other display brightness adjustments in the advanced power settings.
    12-30-2013 08:28 PM
  10. Marc_SP's Avatar
    This fixed the problem for me, it was driving me nuts before now my display is steady.

    Control Panel\System and Security\Power Options\Edit Plan Settings
    -Change Advance Power Settings
    -Display
    -Enable adaptive brightness
    -made sure it is set to "off" for battery and plugged in.

    You can also make some other display brightness adjustments in the advanced power settings.
    Thanks, but afaik that is the "light sensor thing", not the "adaptative brightness according to screen content thing" :-).
    12-30-2013 10:48 PM
  11. emilio fragiacomo's Avatar
    The screen back light should react to the intensity of the ambient (room) lighting.
    In darker environment the screen should dim and the opposite happens when you go in the direct sunlight,and this should only happen if you select the auto brightness.
    In my case the ambient (room) lighting does not change .im in the same room and if my browser content changes from darker to brighter colours the brightness jumps up and down creating some sort of flickering effect .that is with the auto brightness switched on or off.
    The same happens when scrolling horizontally on the Metro UI going from darker colours tiles to the white one like the Ebay. You can see the same problem here

    and here
    12-31-2013 09:18 AM

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