Just got the S2 for xmas. I've been noticing horizontal lines appearing on screen which run the full length of the screen. They appear only for a split second, then disappear. A few lines at a time, maybe covering an inch in height between all the lines. Sometimes happens, sometimes doesn't. But can appear on the Start screen, or in an app, with basic use. Not connected to any other devices. Updates are installed.
I checked with the MS help online via chat, and they suggested Reseting the device (which didn't help) or exchanging it since I'm within the return policy. It was ordered online through the Microsoft Store. Now when I call to exchange it, they say I need to speak to tech support and I've been on hold now for 1 hr+.
Thought I would check and see if anyone has experienced this? Is it even worth exchanging, or will future updates hopefully resolve this? The only BSOD I have received was when trying to complete the Reset today.
I checked with the MS help online via chat, and they suggested Reseting the device (which didn't help) or exchanging it since I'm within the return policy. It was ordered online through the Microsoft Store. Now when I call to exchange it, they say I need to speak to tech support and I've been on hold now for 1 hr+.
Thought I would check and see if anyone has experienced this? Is it even worth exchanging, or will future updates hopefully resolve this? The only BSOD I have received was when trying to complete the Reset today.