1. undisputed n00b's Avatar
    I bought my Surface 2 about 2 weeks ago from a Microsoft pop up store and everything was perfectly fine, I have not had any of the problems I see other people having until yesterday when 1 pixel died on the screen. Is there a way to bring it back to life, or should I exchange it at the Microsoft store for a new Surface 2?
    02-12-2014 12:58 AM
  2. vaultsurvivor's Avatar
    There's a couple of fixes on websites online but to be honest if you can take it back I would... Especially as its only two weeks old!
    02-12-2014 01:06 AM
  3. undisputed n00b's Avatar
    There's a couple of fixes on websites online but to be honest if you can take it back I would... Especially as its only two weeks old!
    The reason I'm afraid of taking is back is that I might get a unit that bleeds light, faulty kickstand, or a different build quality issue. Do you know if I would be able to take it back to a different Microsoft Store from which I bought it from?
    02-12-2014 02:07 AM
  4. vaultsurvivor's Avatar
    The chances of getting a second faulty unit are pretty slim i woulda thought... And none of those faults are less annoying (to me) than a dead pixel lol. And you should be able to. Its Microsoft that provides you with the guarantee when you buy it. As long as you have your proof of purchase...
    02-12-2014 03:30 AM

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