leaking and shocking

[50ShadesOfDJWS]

Hi,
Me again I guess,
So it's been a very short time since I've had my surface but I've noticed a new issue somewhat recently, ok not so recently but discovered this issue had come from my surface, it's been leaking a liquid from a couple of its ports which has burnt a couple of my fingers which I'm safely is battery acid, and now only just noticed it giving me a shock when I hit the capacitive home button, I'm not sure if I've overworked it or not, I'm just wondering if anyone has had this issue before and if it's covered under the warranty?

 

[Felix Bank]

Leaking liquid from its ports that's burning your fingers?

Simple. Take it back.

 

[alakazan]

dont use that just change with another ı am pretty sure its in warranty (spliting acid to hand)

 

[thusharaya]

Seems haunted

 

[RichardBurt]

Lithium-ion batteries have a solid electrolyte so it can't be battery acid.

Whatever it is leaking from

a couple of its ports

it isn't coming from the battery.

 

[50ShadesOfDJWS]

Any ideas on what it could be? Because it does burn but that makes a lot of sense

 

[switch side method]

Take it back and demand some vouchers too or contact Microsoft and let them know as you been hurt and as a good will gesture they will send you something. They did that with me. They really do look after their customers. But thank god it wasn't a child who was using the device

 

[trance56]

Did you find anything out? I'm kind of curious.

 

[50ShadesOfDJWS]

I've contacted Microsoft today, sadly I'm not at home because I have a class at the moment and they said they'd call today, although there online support is quite, how you say ****ty, I'll have to recall them, but the liquid is still a mystery

 

[RajeevT]

Sounds bad, wonder what it is, mind posting a few images?

If not battery-related as Richard said above, perhaps from the LCD?

 

[Cobb]

SMH, whats next? Someone asking for the number to 911?

 

[RajeevT]

SMH, whats next? Someone asking for the number to 911?

What are you talking about?