1. Julian_C's Avatar
    Hi, around a year ago I bought a Surface 2 and everything was fine until 1 month ago: the battery didn't load anymore and when turning it on, I got always a bluescreen... therefore I send it in to repair and surprisingly they exchanged it. but this model seems to have a strange dead pixel: the brighter the content, the better you will see it. means on black display content you wont see anything but instead on white content (which is very often like in the explorer or IE) you see it quite good... I don't want to send it in again and remain another month without my tablet... any solutions? (in real it's a little bit stronger visible than in the photos)

    The pixel is in the lower left corner (on the start screen image over the "t" of Desktop.... )

    thank you very much
    Attached Thumbnails wp_20141111_09_17_31_pro.jpg   wp_20141111_09_17_57_pro.jpg   ohne-titel.jpg  
    11-11-2014 02:34 AM
  2. littlegreenbob's Avatar
    There are websites out there that claim to fix dead pixels but Im not sure how reliable they are. I once read that fixing burn in usually means breaking every other pixel so they are equally broken

    Google "burn in one pixel" and see what you think

    There is a chance it is not burn in but actually a problem with that part of the display. I understand you don't want to send it off but maybe take into a supplier for analysis and a quote?
    11-11-2014 03:22 AM

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