01-20-2016 09:52 AM
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  1. Bataar's Avatar
    So Windows 10 is finally working on my Surface 3 after doing an upgrade. I want to do a clean install but want to make sure the installation will have all of the drivers and everything for the Surface 3. Has anyone else done a clean install on a Surface 3?
    07-30-2015 07:48 PM
  2. Dewg's Avatar
    After the 10 upgrade, I did a recovery to wipe it. It gave me three options:
    1) Refresh - don't lose files
    2) Remove Everything
    3) Factory Reset

    I chose #2, as Factory Reset mentioned that it would restore the OS to factory. I didn't know if that would have put Windows 8.1 back on.
    07-30-2015 08:23 PM
  3. Bataar's Avatar
    I put the media on a USB drive and would boot to that and install. I just want to make sure everything will work.
    07-30-2015 08:28 PM
  4. cygnus11's Avatar
    It sounds like the #2 option is the way to go. I don't think I would install Windows 10 on the surface from a created USB boot device. That sounds a bit risky.
    07-30-2015 08:35 PM
  5. Bataar's Avatar
    How do you start a recovery in Windows 10 and how is a recovery different from the upgrade?
    07-30-2015 08:46 PM
  6. etphoto's Avatar
    According the Paul Thurrott all you have to do is update like you normally would and then do a hard reset. That will be the same as a clean install.
    07-30-2015 08:52 PM
  7. blur510's Avatar
    According the Paul Thurrott all you have to do is update like you normally would and then do a hard reset. That will be the same as a clean install.
    Did just that, (option 2) now my surface is on an infinite loop of boot uUPS.. (inaccessible boot). I tried making a USB media using Microsoft's media creation tool, but it failed to complete twice, I'll try again later. I have an appointment at the Microsoft store for Monday just in case.
    08-01-2015 11:40 AM
  8. AbAll87's Avatar
    So I was able to fix it! I had the same issue but on an Asus k53e... About 4 years old...

    Step 1 make sure your USB is plug in

    Step 2 while it's booting, I pressed F2 to go to the bios system...

    Step 3 I went to the boot menu and from there I chose the USB has the number one option to boot. I did that by going on hard drive....

    Step 4 save and it should restart and force the USB to go to the install thing...

    When you are installing, press custom option which should be the second one...

    Edit post: don't worry about putting your activation key, I keep pressing skip and it activated by itself

    Posted via the Windows Central App for Android
    Muessig likes this.
    08-01-2015 08:46 PM
  9. Nick Jenkins's Avatar
    Anyone have an luck with the clean install on the SP3? I would also like to do this, mainly to recreate the recovery partitions and get ride of the old ones.
    08-02-2015 02:17 AM
  10. darthhen's Avatar
    I first upgraded my SP3 to W10. Then retrieved the product key.

    Then I rebooted with the USB W10 to go through the clean install. I have no need for the recovery partitions on the SSD. So I wiped all of them to get my storage space back. I didn't have any problems. I did this on my SP3 (two times) and my old desktop PC as well.
    08-02-2015 11:27 AM
  11. Robert Brathe's Avatar
    Ich habe mal den Rundumschlag gemacht.
    Bentigt wird:

    USB Stick mit MS recreatil 64 Bit
    USB Hub
    Kabel Maus
    Optional eine USB Tastatur

    Treiberpaket bei MS runterladen und mit auf den Stick kopieren.

    Backup machen

    Sd card rausnehmen.
    Strom einstpseln, USB Hub mit Stick und Maus einstpseln.
    Ohne Maus geht es nicht, der Touchscreen ist nicht Aktiv bei der Installation.
    Wer ein Cover hat, hat es da leichter.
    Starten, dabei Minus festhalten.
    Bootet vom Stick.
    Neuinstallation auswhlen.

    Kommt eine Fehlermeldung, Festplattenverwaltung aufrufen und alle Partitionen lschen.
    Freien Speicherplatz als Installationsort whlen.

    Los gehts, dauert recht lange, die Updates kann man abwhlen, da Wlan erst mal nicht geht.

    Mit beliebigem Namen und Passwort anmelden.
    Treiberpaket installieren.
    Bei Bedarf Onlinekonto wieder einbinden.
    Fertig.

    Habe 1,5h gebraucht, bis zum lauffhigen Betrieb.

    Ich hatte erst das Upgrade drauf, erst danach den Cleaninstall.
    Wurde sauber aktiviert.


    I have done the sweeping blow. What is needed: USB stick with MS recreatil 64 Bit USB Hub Cable mouse Optionally, a USB keyboard Download driver package with MS and with copy to the stick. Make backup SD card to take out. Power plug in, plug in USB hub with flash drive and mouse. Without mouse it does not go, the touch screen is not active during installation. Who has a cover, this is because more easily. Start, while holding the minus. Boots from the stick. Select reinstallation. If an error message, invoke Disk Management and delete all partitions. Select free space than the installation. Here we go, takes a long time, the updates can deselect one because Wlan first time does not go. Login with any name and password. Install driver package. Embed If necessary, online account. Done. Have 1.5h needed to executable operation. I had only the upgrade plan, only after the Clean Install. Was activated clean.
    08-02-2015 02:51 PM
  12. eusty's Avatar
    Did just that, (option 2) now my surface is on an infinite loop of boot uUPS.. (inaccessible boot). I tried making a USB media using Microsoft's media creation tool, but it failed to complete twice, I'll try again later. I have an appointment at the Microsoft store for Monday just in case.

    Yup the same happened here on a SP3. Just waiting for the recovery media to download and see if I can restore an image :(

    Posted via the Windows Central App for Android
    08-02-2015 05:35 PM
  13. blur510's Avatar
    Created a USB media, boot sequence network>USB>SSD no luck.. I have an appointment at the Microsoft Store tomorrow.. :(
    08-02-2015 06:15 PM
  14. eusty's Avatar
    Same here, no luck with the USB recovery.

    I'd do a clean install, but I didn't make a note of the product key

    Can someone confirm that you don't need the key? i.e. it's in the UEFI
    08-03-2015 11:08 AM
  15. eusty's Avatar
    Can someone confirm that you don't need the key? i.e. it's in the UEFI
    Yes it is! Spoke to Surface support and they confirmed it, so I did a clean install and skipped the activation bits. Just checked and it's activated
    08-03-2015 01:29 PM
  16. Dewg's Avatar
    I tried two different resets. I upgraded to Windows 10 - then did a Reset to start clean. I had problems with battery life (less than a day), and audio (apps would crackle static starting, and some would continue with static and have no audio, or crash.

    I wiped the system and HD, and loaded Windows 10 fresh (re-installing the drivers was a massive pain). Same problems still occurred. So I ended up downloading the Surface 3 recovery and resetting it back to Windows 8.1.

    I'll wait until the big release this week (and new firmware) before trying again.
    bockersjv likes this.
    08-03-2015 02:23 PM
  17. Shelgeyr's Avatar
    Bummer - I attempted a clean install from USB to hopefully accomplish a few things:
    • Switch from the Insider track to the public release track
    • Resolve my camera issue (just recently got the "make sure your camera is connected" error )
    • Clean up my partitions (noticed I had 3 partitions labeled "Recovery")

    Sadly, having deleted all partitions during the install appears to have wiped out all my drivers.
    System booted up just fine, but can't identify my audio device or my wifi device.
    Half the time, it won't even respond to keyboard/touchpad/touchscreen input at all, and I have to shut down via the power button.

    Yes, I wiped the UEFI partition because it was tucked in the middle and I was hoping the install would either not need it, or would re-locate it to the beginning or the end of the drive. I realize this is probably the root of my current problem, but I half-expected it and went into the install process willing to work around the issue if it arose. I'm just bummed the Windows 10 clean install can't do what I was hoping it'd do.

    Am going to restore using the Microsoft-provided Surface 3 image, then do an upgrade install. Fingers crossed.
    08-21-2015 02:33 PM
  18. enixon's Avatar
    You have to use Rufus to format the USB drive as Fat32 and GPT, NOT MBR. It will not boot, since the Surface 3 is only UEFI. Also, make sure you have a USB hub and a USB mouse, there will be ZERO drivers for your Surface unless you forced them in the ISO.

    You will need a USB hub to connect the mouse and a USB drive with the Surface 3 MSI file for drivers. My touch screen did not work, so I had to use a mouse. The MicroUSB will also not be able to be used as a data port until it gets proper drivers.
    08-21-2015 02:40 PM
  19. Shelgeyr's Avatar
    You have to use Rufus to format the USB drive as Fat32 and GPT, NOT MBR. It will not boot, since the Surface 3 is only UEFI.
    To clarify: I didn't have any trouble booting to the USB drive and performing the install. I used the Media Creation tool to build the USB and it worked perfectly. It's the post-install OS that I'm having trouble with. No audio, no WiFi, and after being active for a few minutes, it locks up and stops accepting input from the keyboard, touchpad, and even touchscreen.
    08-21-2015 02:46 PM
  20. oditius's Avatar
    You know, I have no luck resetting this thing. I just got mine Friday, noticed something I set up wrong, so I decided to do a factory reset. BIG MISTAKE!! crashed, kept looping to the Surface logo. Called MS and after 3 hours trying to get the W10 reinstalled (It was already installed new) it kept failing. SO I had to bring it to the MS store. They just replaced it. I was told if I ever needed to do a refresh again, just bring it in and they will do it for free...
    08-23-2015 08:29 AM
  21. enixon's Avatar
    To clarify: I didn't have any trouble booting to the USB drive and performing the install. I used the Media Creation tool to build the USB and it worked perfectly. It's the post-install OS that I'm having trouble with. No audio, no WiFi, and after being active for a few minutes, it locks up and stops accepting input from the keyboard, touchpad, and even touchscreen.
    Google "Surface 3 Drivers", the first link should be a Microsoft page. Find the MSI file for your device, and make sure it is Win10. That should fix all your problems.
    08-23-2015 08:40 AM
  22. Shelgeyr's Avatar
    Final update on my Surface saga, with a potentially pertinent detail that I unintentionally left out of my earlier posts:

    The clean install I was attempting was for Windows 10 Professional, because I created the USB stick on my desktop PC.
    This may or may not be "the reason" that the device behaved so poorly upon completion of the install.

    In any case - I did a factory restore with the recovery image I downloaded from Microsoft, then downloaded the "Media Creation Tool" to the Surface and selected the "upgrade this pc now" option.

    Win10 Home is now running smoothly, and I'm happy with it. No real need for Win10 Pro as the only 'professional' feature I care about is allowing incoming RDP sessions and I'm not at all likely to want to RDP *to* the Surface.
    08-24-2015 09:45 AM
  23. enixon's Avatar
    Final update on my Surface saga, with a potentially pertinent detail that I unintentionally left out of my earlier posts:

    The clean install I was attempting was for Windows 10 Professional, because I created the USB stick on my desktop PC.
    This may or may not be "the reason" that the device behaved so poorly upon completion of the install.

    In any case - I did a factory restore with the recovery image I downloaded from Microsoft, then downloaded the "Media Creation Tool" to the Surface and selected the "upgrade this pc now" option.

    Win10 Home is now running smoothly, and I'm happy with it. No real need for Win10 Pro as the only 'professional' feature I care about is allowing incoming RDP sessions and I'm not at all likely to want to RDP *to* the Surface.
    Windows Home has always allowed RDP... Just search for Remote Desktop through Cortana and you will get the settings to enable it. Windows Pro only adds Domain to the mix, which is not what you're looking to do. Domain is for connecting remotely to a secured server, like businesses or universities.
    08-24-2015 05:12 PM
  24. cygnus11's Avatar
    Windows 10 Home does not include remote desktop according to this: https://forums.windowscentral.com/e?...token=ZuwDoaO1

    Am I reading that wrong?
    08-25-2015 11:45 AM
  25. Dewg's Avatar
    I'm waiting for the Windows 10 Recovery Image to be released - which is supposed to be "very soon", hopefully in the next week or two. Once that's out you can download it to a USB drive, then boot to it on your Surface and reset your system (with drive re-partitioning) for a "clean install", all drivers pre-installed.
    08-25-2015 02:39 PM
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