Surface 3 randomly shuts down
Hi
Sorry if this is a repost. My mom is using the Surface 3 64gb version running Windows 10. When the battery is less than 50% and she is Skyping or watching some media then the Surface decides to randomly shuts down. Some times it will work as normal and nothing will happen, but around 30-40% of the times it shuts down.
Anyone else facing a similar issue? And if so is there some way to fix this?
Thank You
Hi
Sorry if this is a repost. My mom is using the Surface 3 64gb version running Windows 10. When the battery is less than 50% and she is Skyping or watching some media then the Surface decides to randomly shuts down. Some times it will work as normal and nothing will happen, but around 30-40% of the times it shuts down.
Anyone else facing a similar issue? And if so is there some way to fix this?
Thank You