Hi, I have a Microsoft SP3 in my possession, I love this tablet and exclusively use it for taking notes in class.
A few weeks back, I chipped the corner of the screen while it was in my backpack, at that time it wasn't a great concern because everything else was fine and the pen worked on the screen. But overtime, the cracked slowly grew across the screen in the shape of a thin line. Now, I can't use the pen anymore, the touch screen won't respond and its pretty much a laptop.
I figured I can try to get it exchanged under the out of warranty replacement program offered by Microsoft but to my surprise it costs $ 549 CAD to send you a replacement. Which is quite high, considering I can pick up a used one in good working condition from kijiji for around the similar price!
I am not sure whether its only me thats getting this quote, because I read in numerous places online that it was $300.
Any help would be appreciated, thanks so much.
A few weeks back, I chipped the corner of the screen while it was in my backpack, at that time it wasn't a great concern because everything else was fine and the pen worked on the screen. But overtime, the cracked slowly grew across the screen in the shape of a thin line. Now, I can't use the pen anymore, the touch screen won't respond and its pretty much a laptop.
I figured I can try to get it exchanged under the out of warranty replacement program offered by Microsoft but to my surprise it costs $ 549 CAD to send you a replacement. Which is quite high, considering I can pick up a used one in good working condition from kijiji for around the similar price!
I am not sure whether its only me thats getting this quote, because I read in numerous places online that it was $300.
Any help would be appreciated, thanks so much.
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