I have a Surface 3 (non-pro version)that was running Windows 8.1 Update that I wanted to factory reset but when I tried I got the "media files are missing" message. So I followed the instructions to reset by creating a mediacreationtool and plugging it into the USB. That worked, as it reset to factory Windows 8.1 (not 8.1 Update).
I noticed a bunch of drivers missing and it wouldnt update to so I was going to load missing drivers using the Surface 3 Wifi Win8x file but when I powered it on, it gave me a screen saying it was updating. However it wont get past this screen.
I have tried various ways to boot it such as holding the power and volume button and choosing various opitons but none work. I cant get it to load the desktop and I dont know what else to try.
Help?
I noticed a bunch of drivers missing and it wouldnt update to so I was going to load missing drivers using the Surface 3 Wifi Win8x file but when I powered it on, it gave me a screen saying it was updating. However it wont get past this screen.
I have tried various ways to boot it such as holding the power and volume button and choosing various opitons but none work. I cant get it to load the desktop and I dont know what else to try.
Help?