1. Rettyv's Avatar
    Microsoft Surface Book 2, 15" - when left flat on table it closes and stays properly. But the moment you tilt up (say for placing the book in the laptop bag) then the Book opens automatically by itself say to around 30 degrees.

    Does this mean the magnetic strength for clasping the Tablet and Keyboard together in closed position is not sufficient.

    How to fix this issue since when we carry the laptop in the bag then the book will be in open position (say open to 30 degrees).
    04-23-2018 06:02 AM
  2. DCW1000's Avatar
    I have never heard of that particular problem before, but it's the kind of thing that should be fixable with a binder clip or a really large rubber band. Or even a few shorter rubber bands chained together.
    04-24-2018 08:49 PM
  3. James8561's Avatar
    That seems like a defect that you should contact support for warranty replacement. I personally have the opposite problem where the magnets are so strong they make opening the lid difficult
    04-27-2018 03:44 AM

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