My order is still "in process" even though it was supposed to ship by today. I have received two emails saying I need to update my payment information, neither link actually allows me the option, saying "your order is not available for a payment update".
I have called my bank twice, and MS support multiple times. Each time the answer is the same "If your payment information is correct and you contacted your bank your order will be shipped when payment is authorized". So literally telling me to just wait and see what happens. I really don't understand what's going on but I suspect it's some sort of glitch in their system.
I've read numerous reports of people having a similar issue and it always ends with the order being cancelled.
Meanwhile (and most irritatingly) my warranty has shipped and is currently being held at my apartment's front desk. I refuse to pick it up because I don't even want to see the ******* thing, it'll just make me more angry.
So please, can someone say they actually resolved this issue? I'm running extremely low on hope of my order ever being processed and can't imagine waiting 7-8 weeks after reordering...
I have called my bank twice, and MS support multiple times. Each time the answer is the same "If your payment information is correct and you contacted your bank your order will be shipped when payment is authorized". So literally telling me to just wait and see what happens. I really don't understand what's going on but I suspect it's some sort of glitch in their system.
I've read numerous reports of people having a similar issue and it always ends with the order being cancelled.
Meanwhile (and most irritatingly) my warranty has shipped and is currently being held at my apartment's front desk. I refuse to pick it up because I don't even want to see the ******* thing, it'll just make me more angry.
So please, can someone say they actually resolved this issue? I'm running extremely low on hope of my order ever being processed and can't imagine waiting 7-8 weeks after reordering...