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  1. itsmejeg's Avatar
    So my 16GB surface book shows there is only 8GB of memory installed both in task manager and system properties, although it says there's a 512GB hard drive. Does anyone else with the 16GB model have this issue?
    10-29-2015 12:43 AM
  2. itsmejeg's Avatar
    I've posted proof on my Twitter account itsmejeg

    Im still waiting for Microsoft to get back to me.
    Last edited by itsmejeg; 10-29-2015 at 12:51 AM. Reason: Update url
    10-29-2015 12:50 AM
  3. enixon's Avatar
    Just so you know...the devices are completely sold out. You will have to wait for a replacement device either from Microsoft or from Best Buy.

    It's unfortunate that you didn't receive the item you paid for, but you should return your device to where you purchased it, and then put a backorder preorder at your closest Microsoft Store or ask them to reserve you one at your Best Buy.
    10-29-2015 06:34 PM

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