1. kodos78's Avatar
    In another thread I mentioned that my first Surface Book had random hard-freezes. It turned out to be a HW issue best as I could figure, and I appeared to have gotten a lemon. My local Microsoft Store was initially going to have me go through the warranty exchange process - which bummed me out, because I had planned on being out of town next week and wanted my Surface Book to accompany me and they said it would take 3-5 business days to get a replacement.

    Well I must have truly looked pathetic, because they took pity on me. They managed to go out back and give me a unit that was from someone who pre-ordered but didn't come pick up the unit. They have 48 hours to pick up a machine, and it had been 4 days, so they decided to give me his unit! I am so grateful.

    So far, I've been running the same software that I did on the first box, without any lockups! This unit also started off correctly with the Windows/Device Setup procedure instead of to the lock screen with a default user (that unit was so bizarre).

    With all the negative comments floating around, I thought I'd just mention that I love this computer so far. You can see how it gets very close to the Surface dream of having "more than a laptop". There are some moments with this computer that truly are impressive.

    Love the Surface Book. Looking forward to what Microsoft does with a couple more generations of this device.
    10-31-2015 01:09 AM
  2. Laura Knotek's Avatar
    I'm glad you got everything sorted and are happy with your Surface Book. 😊
    kodos78 likes this.
    10-31-2015 01:12 AM
  3. Kalyan Chowdary's Avatar
    Going to get mine this holiday season. I'm mad over surface book. ;-)
    kodos78 likes this.
    10-31-2015 01:48 AM
  4. geraldem's Avatar
    that is awesome! I have had a similar experience, except for battery life. I am seeing about 5 hours per the powercfg report. What are you getting on average?
    kodos78 likes this.
    10-31-2015 08:10 AM
  5. kodos78's Avatar
    I've still been installing all sorts of stuff on the Surface Book, so I don't know if I have a good handle on battery life so far. All I know is that it has to be better than my Lenovo W541, which is always running hot with that Quad Core i7 :). I also have installed some software that required heavy indexing of its content, so my machine has been working constantly.

    I am hoping for 8 hours of battery life, which would be far better than my Surface Pro 3 and my Lenovo!

    I'll update this thread with my impressions of battery life after I have a full day of (normal) use.

    Fortunately, unlike my first SB - this one hasn't locked up once. It does have all of the other issues with Edge however (color shifting, flickering).
    10-31-2015 09:33 AM
  6. Stocklone's Avatar
    Now that I have the Surface Book, I can't imagine going back to the Surface Pro or any other notebook for that matter. The hardware is absolutely gorgeous but the killer is the flexibility. I have a HUGE tablet for when I take engineering notes and draw diagrams or happy little trees. And the rest of the time I have this fantastic notebook with a discrete GPU.

    I appreciate you posting something positive. It's easy for forums to overflow with negativity.
    kodos78 likes this.
    11-01-2015 05:01 PM
  7. Garf Leonard's Avatar
    I had a similar experience, returned my first i7/256gb version. The second has been perfect.
    kodos78 likes this.
    11-01-2015 08:39 PM

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