Generally speaking... love the new SB. I did have many of the issues posted about in this forum. Many subsided with the firmware updates. I don't use Edge or Explorer... sorry... I'm a Chrome guy. However... the problem I continue to experience, that I don't see posted elsewhere here, is my keyboard suddenly going dead. The screen keyboard will work... the Arc Mouse continues to work... but the hard keyboard becomes useless. Sometimes, when dead, keys will start working but bringing up help or copy boxes. I'm usually in Outlook when this happens. Sometimes in Word. Most times, the keyboard eventually comes back to life. But sometimes it takes restarting to get it back. Any suggestions from the wizards here (which I am not) would be greatly appreciated. Thanks.