1. GregCra's Avatar
    Hi, I've done all the firmware updates. The display driver is now dated Oct 27, 2015..but several times a day it stops and auto recovers. It happens quickly so it's not too much of a problem.. but i'm wondering if others are having this problem too? It happens more when i'm windows of small videos running - but it can happen almost anytime to.. and I can't force to reproduce it. Anyone else?
    thx
    Greg
    11-13-2015 06:18 PM
  2. Garf Leonard's Avatar
    LMAO, no, I never had this issue..
    Until I read this thread, navigated back to the forum thread list, and the driver stop and recover notification appeared in the bottom right corner! Annoying to say the least, but not nearly annoying as my surface book locking up and becoming unresponsive after sitting for an extended period of time.
    11-13-2015 06:51 PM
  3. GregCra's Avatar
    yikes it sounds contagious!? ;)
    11-13-2015 07:13 PM
  4. enixon's Avatar
    I've had three different Surface Books (all exchanged for this reason), they have all done it. I still get BSoD, display driver crashing, and small lock ups.

    Each unit has had the same super small imperfection in the very bottom left corner (about one inch from the left) where the magnesium meets the glass screen. Hopefully my third one will not have any issues. :-)
    11-13-2015 08:00 PM
  5. erzhik's Avatar
    It's the driver issue, nothing to do with the hardware. So everyone is experiencing this.
    11-13-2015 11:31 PM
  6. worwig's Avatar
    I seldom have it, but one of my hobbies is map editing. (the stylus is awesome for that BTW) The map editing software does it about every 30 seconds. Very frustrating.
    And I get the BSOD about 50% of the time when I remove the clipboard. That is embarrassing when you are showing off you new device.
    11-13-2015 11:44 PM
  7. Kyle Stilkey's Avatar
    Yes this is a issue with the drivers, hopefully a new update hits soon to fix them from crashing.
    11-13-2015 11:52 PM
  8. GregCra's Avatar
    Ok thanks all. I thought I read they fixed the driver issue and I thought I was the only one. Sounds like we are all in this together. I"ll wait for an update. Thanks for replying!
    Greg
    11-16-2015 01:48 PM
  9. AbsoluteZerow's Avatar
    They really need to fix this issue... you guys are nice to be so patient. The average consumer is returning their Books left and right (Saw it with my own eyes at Best Buy). Not so much at the MS stores, but Best Buy (probably due to Best Buy credit cards having 0% financing on anything over $500 (I think?). Approaching a month now since release and they still haven't released a proper display driver or fixed all the "software" bugs. You guys are brave to keep your SP4's and Book's passed 30 days....
    11-17-2015 12:22 PM
  10. tedj101's Avatar
    LMAO, no, I never had this issue..
    Until I read this thread, navigated back to the forum thread list, and the driver stop and recover notification appeared in the bottom right corner! Annoying to say the least, but not nearly annoying as my surface book locking up and becoming unresponsive after sitting for an extended period of time.
    How did you solve this problem. I think I have that same problem now. I put the Book to sleep and left it overnight and now it won't start up...

    <TED>
    11-17-2015 01:21 PM
  11. Dush Ku's Avatar
    Man, having several tabs of Windowscentral.com open causes video driver crashing.
    11-17-2015 08:13 PM
  12. enixon's Avatar
    They really need to fix this issue... you guys are nice to be so patient. The average consumer is returning their Books left and right (Saw it with my own eyes at Best Buy). Not so much at the MS stores, but Best Buy (probably due to Best Buy credit cards having 0% financing on anything over $500 (I think?). Approaching a month now since release and they still haven't released a proper display driver or fixed all the "software" bugs. You guys are brave to keep your SP4's and Book's passed 30 days....
    Man, if only Microsoft made the drivers for the Intel integrated GPU...

    Also, people aren't returning them "left and right", despite "seeing it with (your) own eyes".
    11-18-2015 08:55 PM

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