Noob Question, can I get some help?

SlowPokeInTexas

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Dec 30, 2015
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Noob Question

Greetings folks, I bought an I7 version for my wife for Christmas and I also picked up a copy of Sketchbook Pro. After about an hour and a half of driver, firmware, and OS updates, along with AV installation, I turned over the machine for her to play. One of the first things she did is load up Sketchbook Pro to play with, but oddly enough the output from what she's drawing appears to be showing up at a different place than where the stylus is? I tried MSPAINT and it does not have this issue. Has anyone ever seen this before? I realize this could be something as simple as a configuration or calibration setting, but I thought I'd ask here to potentially save myself some time.

Thanks!
 
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SlowPokeInTexas

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Re: Noob Question

Found this answer in case it might help others; I'll let you know later if it works.

I can't post links, but my google search terms = Sketchbook Pro Stylus in different place
 

SlowPokeInTexas

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Re: Noob Question

Here are the steps that worked, taken from the link I cannot post:
Here is a step by step that seems to work. (From user Joshua Elster)

1. Right-click on the SBP shortcut and select Properties.

2. Select the Compatibility tab

3. In the Settings section, check the box labeled 'Disable display scaling on high DPI settings'.

4. Click OK to accept and close.

5. Run SBP normally and observe correct functioning
 

Bluerain

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Re: Noob Question

Here are the steps that worked, taken from the link I cannot post:
Here is a step by step that seems to work. (From user Joshua Elster)

1. Right-click on the SBP shortcut and select Properties.

2. Select the Compatibility tab

3. In the Settings section, check the box labeled 'Disable display scaling on high DPI settings'.

4. Click OK to accept and close.

5. Run SBP normally and observe correct functioning

Thanks for posting back with the fix,much appreciated !
 

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