1. Jaysurf88's Avatar
    hey guys,

    I'm wondering if any one else has experienced this problem or has the solution.

    8 of the 13 updates has failed to install, and when I go check for updates it says my computer is up to date. but when I manually go to check driver versions and update times it confirms that they did not install.

    the ones that failed to install:
    -Intel Corporation driver update for Microsoft Camera Rear
    -Intel Corporation driver update for Microsoft Camera Front
    -Intel driver update for Intel(R) Imaging Signal Processor 2500
    -Intel Corporation driver update for Intel(R) Control Logic
    -Intel Corporation driver update for Intel(R) CSI2 Host Controller
    -Intel Corporation driver update for Microsoft IR Camera Front
    -Intel driver update for Intel(R) AVStream Camera 2500
    -Microsoft driver update for Surface Camera Windows Hello

    any one have the same problem or the solution to try and install them again?

    cheers,

    Jay
    04-20-2016 09:29 PM
  2. ccpopham's Avatar
    Restore to the point just prior to the update and then try reinstalling them again. Happened to me last time.

    Posted via the Windows Central App for Android
    04-20-2016 09:42 PM
  3. Jaysurf88's Avatar
    I tried that it only re-installed the updates that had successfully installed last time. any other ideas anyone?

    cheers,

    Jay
    04-21-2016 07:54 AM
  4. zerospace-net's Avatar
    This happened to a number of people with the 2/17 firmware update, and there are already threads about the same situation on the MS support forums. Last time, they offered a standalone installer for the folks whose machines would fail to update no matter what. I don't know if they've already released these updates in that form, but you should check out the MS support forums: Surface - Microsoft Community
    04-21-2016 11:26 AM

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