1. Jaysurf88's Avatar
    Hi Ladies & Gents,

    I haven't posted anything negative in here for quite some time which is usually a good thing.

    I purchased the original Surface Book back in 2017 and have now come to replace the surface pen as I lost the original it came with.

    I baught the new surface pen, pairs fine & works fine.....UNTIL the pen goes to sleep after 5 or so minutes. the eraser button will no longer work until it is unpaired and repaired...then repeat.

    Ive tried updating drivers to no success problem persists.

    It is 100% not the pen as it works fine on the other newer surface models I have in my home.

    So my question is, does anyone know if the new surface pen is not compatible with the original surface book??

    If anyone has any solution or ideas please fire them over.

    Thanks,

    Jay
    03-30-2019 10:14 AM
  2. gernerttl's Avatar
    Have you checked the settings using the Surface app? Also, check your Bluetooth settings.
    03-30-2019 11:48 AM

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