1. browryan's Avatar
    My Surface Duo is crunchy sounding when I squeeze it
    09-25-2020 05:30 PM
  2. Indistinguishable's Avatar
    Squeeze it as in squeeze the displays together?
    09-25-2020 08:47 PM
  3. browryan's Avatar
    Yes, squeeze the displays together in the closed position makes a crunchy sound.
    09-26-2020 07:49 AM
  4. Indistinguishable's Avatar
    Why would you do that? I wouldn't even think to squeeze the displays together.
    dsaelwuero likes this.
    09-26-2020 08:06 AM
  5. brau0303's Avatar
    I doubt I will do that. I have found that even things designed to take abuse can only take so much before they too will fail.

    I have not noticed anything abnormal with my Duo thus far.

    09-26-2020 10:40 AM
  6. browryan's Avatar
    When I say.. "squeeze the screens together" I mean just the action to close the device I hear crunching. It is a very light squeeze. It doesn't take much.
    09-30-2020 08:30 AM
  7. HeyCori's Avatar
    If you hear crunching when closing the device then get a replacement immediately .
    Laura Knotek likes this.
    09-30-2020 11:51 AM
  8. brau0303's Avatar
    Guess I misunderstood your meaning. That said, what you describe does not sound normal, I would be thinking about replacement.

    09-30-2020 06:34 PM
  9. saloei's Avatar
    There are two metal ribbon cables connecting both screens that are not held down because of the 360 rotation of the screens. They're located at the top and bottom hinges. Could this be the crunching sound.
    10-08-2020 10:17 AM

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