10-20-2012 06:20 PM
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  1. Jay Bennett's Avatar
    I'm in NYC and I have not received this notice.
    That makes sense as it seems to only be Canada, UK and a couple other European countries affected
    10-20-2012 08:57 AM
  2. crystal_planet's Avatar
    *Shrugs shoulders*

    In the light of day, I'm not nearly as pissed as I was.

    Honestly, I think it's just a case of Microsoft not being ready for the volume of pre orders to other countries. I think they were taken off guard by the interest shown.

    Having said that, we just have an extra week to wait, and as long as they don't extend the delivery date further we'll just have to be patient. It's all good.
    10-20-2012 09:59 AM
  3. squire777's Avatar
    I wonder if they are redirecting inventory to the US just to avoid any bad publicity there since it is probably the most crucial market.
    10-20-2012 12:47 PM
  4. ShPhoenix's Avatar
    Looks like the email was in error... Engadget has updated their story with a comment from Microsoft. The shipping date that was said at the time of your order apparently still stands...

    Microsoft Surface pre-orders in Canada, UK are not delayed (Update) -- Engadget
    10-20-2012 02:09 PM
  5. crystal_planet's Avatar
    ....or there has been an import/export hangup that will delay it a few days. So which do people is more likely - something that happens on a pretty regular basis, or some RIM-esque blather about Americans screwing Canadians?
    It's not about "Americans screwing Canadians". It about catering to the most important markets - it's good business. I can't blame Microsoft if that's the case.

    BTW - I'm the IT guy for my company and all our workstations are Dell. They come from Texas and never have they been delayed, unless I put in a custom order.
    10-20-2012 02:10 PM
  6. crystal_planet's Avatar
    Looks like the email was in error... Engadget has updated their story with a comment from Microsoft. The shipping date that was said at the time of your order apparently still stands...

    Microsoft Surface pre-orders in Canada, UK are not delayed (Update) -- Engadget
    Hmmm. Well, this whole process has been odd for me right from the outset. I won't count on any news until I have the device in my hands,
    palandri likes this.
    10-20-2012 02:14 PM
  7. Digital Moe's Avatar
    Even though MS are saying it was sent in error if I log in to see my order it says 2/11/12 for release.
    10-20-2012 04:14 PM
  8. fc000's Avatar
    I got the same email. I stopped by the Microsoft kiosk at the Eaton Centre today and asked about it, as well as whether they're still launching it on the 26th at the kiosk. They said yes, and I got myself a reservation slip from the store.

    I think I'll be cancelling my online order, and just grabbing it myself Friday morning.
    10-20-2012 06:02 PM
  9. Digital Moe's Avatar
    Just had this emailed to me:

    Dear xxxxx xxxxxx,

    Thanks for recent order from Microsoft (Order# xxxxxxx).

    Due to an internal processing issue, we mistakenly sent you an email indicating the shipment date for your order had changed. That email was incorrect. Your expected shipping date has not changed.

    We're sorry for the confusion our error may have caused. If you have any questions or concerns, please call us at 0800 026 0329 and reference Order# xxxxxx and one of our agents will be happy to assist you.

    Thanks for shopping at Microsoft.
    10-20-2012 06:16 PM
  10. allos autos's Avatar
    I just received the following email from Microsoft:

    10/20/2012

    Dear ,

    Thanks for recent order from Microsoft (Order# ).

    Due to an internal processing issue, we mistakenly sent you an email indicating the shipment date for your order had changed. That email was incorrect. Your expected shipping date has not changed.

    We're sorry for the confusion our error may have caused. If you have any questions or concerns, please call us at 1-877-696-7786 and reference Order# and one of our agents will be happy to assist you.

    Thanks for shopping at Microsoft.
    I'm guessing that if it was an "internal processing issue" that some order histories would have the incorrect date until said issue is fully resolved. Mine has always said 10/26 and still does. Looking forward to Friday again! :D
    10-20-2012 06:20 PM
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