I was just chatting with customer service. Her answer is pretty much standard procedure, but I thought it prudent to relay this information.
Casey: I will be happy to check when you will receive the Surface you have pre-ordered.
Casey: May I have your order number please?
You: Thank you. MSXXXXXXXXX
Casey: Thanks . Let me pull up the order.
Casey: May I just confirm if you ordered the surface with cover or the one without a cover?
You: With cover.
Casey: Alright, please expect the delivery on 10/26.
You: Thanks. Will my order page be updated with a tracking number once it ships?
Casey: Yes, that's right.
You: Great. Thank you for you assistance. Have a great day.