Surface Shipping Details (UK)

JayJayTG

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Jul 4, 2011
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Still waiting in Essex - Ordered on the 16th - pre-auth payment taken twice (received the first pre-auth back yesterday) - got voucher - no dispatch/shipping
 

jenjen4u

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Jul 13, 2012
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It nice to hear people are getting their deliveries... but i cant help it, i feel left in the dark what happened to mine ive been so patient ever since they announced it, i feel like ?50 voucher is no longer enough to appease my dissappointment with not receiving the surface between 26th-30th. I think the most annoying thing is that i cant do anything and neither can customer service how fraustrating!
 
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Loz Blake

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Oct 4, 2012
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Is there anyone who's receiving there Surface who got a tracking number with UPS before it arrived saying that a label had been created? But the tracking never updated by the time you got it?
 

rOIVAz

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Jan 17, 2012
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Guys mine just arrived via UPS Saver - tracking number reveals:

London, United Kingdom 31/10/2012 9:31 Delivered
31/10/2012 4:06 Out for Delivery
31/10/2012 4:03 Arrival Scan
Tamworth, United Kingdom 31/10/2012 1:21 Departure Scan
Tamworth, United Kingdom 30/10/2012 23:39 Origin Scan
 

rhocalcam

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Oct 30, 2012
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Argh I'm at work today and no-one home to accept delivery...Definately going to see a card when I get home. No way to get to the depot either! What makes it worse is that I've taken three days off work already (Fri, Mon, Tues) to accept delivery...and I just know its going to happen today.

Congrats and enjoy everyone recieving today
 

jenjen4u

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Jul 13, 2012
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Guys mine just arrived via UPS Saver - tracking number reveals:

London, United Kingdom 31/10/2012 9:31 Delivered
31/10/2012 4:06 Out for Delivery
31/10/2012 4:03 Arrival Scan
Tamworth, United Kingdom 31/10/2012 1:21 Departure Scan
Tamworth, United Kingdom 30/10/2012 23:39 Origin Scan
did you get fully charged? my money has been on hold for almost a week ?_? and still no dispatch email or whatever
 

KRS_21

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Oct 29, 2012
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Just heard from home that mine has arrived as well!!

Delivered by UPS to my place in Liverpool! Ordered on the 17th and not recieved any dispatch or tracking info yet. MS store still says 'In Process' and my credit card still just has the payment authorised and not taken yet which is very interesting!

Hope everyone else gets theirs today!!
 

paulmd

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Dec 2, 2011
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Mine has just arrived in Manchester via DHL on a pre-noon express delivery.

I originally had the shipped email and UPS tracking info.
DHL sticker is over the UPS one.
 

batchman77

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Oct 31, 2012
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This is really starting to wind me up now.

Have just got off the phone with the MS store team (was promised a call at 10am but I had to call them). There is still no info and they assured me that UPS are the delivery company and that all products have left the warehouse but cannot promise delivery. When I informed them that FedEx had also been making deliveries they were surprised and did not know. Maybe somebody should send them the URL for this forum, it may be the best source of info available.
 

cstenson

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Oct 20, 2012
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Really fed up with this now. Can't believe those emails that were originally sent in error putting the delivery back a week are coming TRUE, at least for me so far. Ordered on 17th.
 

Shoulders

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Mar 26, 2012
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Really fed up with this now. Can't believe those emails that were originally sent in error putting the delivery back a week are coming TRUE, at least for me so far. Ordered on 17th.

It seems that a lot of us that ordered on the 17th are still without.

Ordered - 17th 32gb with Cover
Location - Ipswich
Tracking - No tracking No.
 

Scotarcam

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Oct 30, 2012
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Package just arrived!!!!!!!!
I'm in Ayrshire, Scotland. Ordered on 23rd (although commerce site shows charge on 22nd and my bank shows Pre-auth on 29th!!!!)
I only got an email confirming order, nothing else (no ?50, no dispatch email, nothing). When I ordered it said ship in 1-2 weeks and showed a date of 2nd Nov.
delivered by DHL.
Happy to answer any questions as this forum has been really useful for me.
 

Scotarcam

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Oct 30, 2012
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Package just arrived!!!!!!!!
I'm in Ayrshire, Scotland. Ordered on 23rd (although commerce site shows charge on 22nd and my bank shows Pre-auth on 29th!!!!)
I only got an email confirming order, nothing else (no ?50, no dispatch email, nothing). When I ordered it said ship in 1-2 weeks and showed a date of 2nd Nov.
delivered by DHL.
Happy to answer any questions as this forum has been really useful for me.
 

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