1. danielsjt's Avatar
    Greetings all,

    When trying to reset or refresh my Surface RT, I receive the following error:

    Could not find the files needed
    If you have a Windows installation or recovery media, insert it and restart the PC from the media.

    Obviously, the Surface RT comes with no such media, so I'm unsure what to do. I think there was a way to fix this error on Windows 8 by moving the install.wim file over and doing some command line entries, but given I can't find an install.wim for RT, that doesn't seem to be possible.

    I can confirm that per Disk Management, the recovery partition is there, as is the EFI partition and the main Windows partition. I was able to do this procedure once successfully, but when trying to do it again, I am unable to do so due to the error.

    10-30-2012 12:36 PM