1. sneak3's Avatar
    Hello!

    Im traveling in north america and Ive already purchased a Surface in Canada. Sadly I had to return it twice in 2 different stores due to pixel and light issues. (pretty bad luck) Now Im on my way to the US and im thinking: Where should I buy it? Should I give it a shot in the US? Im kind of sick of trying it in Canada.

    Is it safe and simple to return/exchange inthe US as it is in Canada?

    Would you favor one place over the other or it's all the same?

    Thanks!
    07-27-2013 07:00 PM
  2. stephen_az's Avatar
    The US warranty is valid only in the United States so if you do not live here you are effectively buying a grey market product without a warranty.
    07-28-2013 12:56 AM
  3. sneak3's Avatar
    Thanks but thats the same in Canada I believe.
    07-28-2013 02:32 PM
  4. calfee20's Avatar
    Go to a Microsoft store buy it, open it there and make sure it is ok.
    07-28-2013 09:04 PM
  5. sneak3's Avatar
    If I buy it at Ms store and i take it home I cant returnor exchange it later then?

    I hardly ever manage to find issues while in the store. You have to take your time to actually play with it.
    07-28-2013 11:29 PM
  6. micaels's Avatar
    I have bought a Surface in the US and have sucessfully exchanged it at home in Sweden.
    07-29-2013 12:27 AM
  7. LeLoT3's Avatar
    I'm from Brazil and I bought my Surface in Canada.... They told me the Warranty works in Canada and US and a few places in Europe!
    08-10-2013 05:35 PM

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