11-19-2013 09:36 PM
34 12
  1. podsnap's Avatar
    Just wondering how many people out there have a Surface 2 free from the back light bleeding, cracking speakers, lose volume rocker etc...?

    Inevitably (and totally understandably), forums fill up with posts about problems.

    Currently I'm really being put off purchasing one because I've had issues when I tried to buy an RT that was free of issues (ended up giving up and getting a refund after the third one still had the same problems).

    So I was just wondering, who is out there are really happy (to try and get a more balanced view).
    10-25-2013 11:42 AM
  2. cygnus11's Avatar
    I would say that I got 2 fault-free Surface 2's, even though I do have crackling speaker issues. I am only experience crackling and sound stuttering when streaming Amazon Instant Video through the browser. So I strongly believe this is just a software issue. The overall sound of the speakers in the Surface 2 is quite different from the Surface RT, but I wouldn't call it a hardware defect. It just sounds overly processed to simulate surround sound, and this processing comes at the expense of bass, fullness, and loudness.

    Everything else with my Surface 2's appears to be fine. The screens look fantastic and the overall construction seems flawless.
    10-25-2013 11:51 AM
  3. Daniel Curry's Avatar
    Apart from IE11's inconsiderate and continuous closing on me, which has since been fixed with the latest update, mine is perfect. Volume rocker is great, speakers don't crackle. For me, I've had a great experience, hardware-wise. And, if you were to pick up a Surface 2 like mine, then I would absolutely encourage to get one. My first gen RT was an incredible, flawless piece of hardware, too. My 2 is even better.
    10-25-2013 11:53 AM
  4. HeyCori's Avatar
    So I was just wondering, who is out there are really happy (to try and get a more balanced view).
    I'm not problem free, I do have the sound issue, but I am happy with my S2. It looks as though the sound/software problems should be fixed via an update.
    10-25-2013 11:56 AM
  5. Dos101's Avatar
    Other than the tinny speakers, mine seems to be operating normally. No crashes (except a couple apps) , and IE has been solid so far.
    10-25-2013 11:58 AM
  6. v0lum3's Avatar
    only IE crashes here, tho it seems solid after the update.. and maybe a few bugs and slowdowns but nothing compared to my Surface RT, and my iPad! :)
    10-25-2013 12:49 PM
  7. luv2skipow's Avatar
    Very loose volume rocker and mild backlight bleed.
    Bottom line is they will keep getting them back until I get one that I paid for.
    10-25-2013 12:52 PM
  8. jonldevries's Avatar
    Here are my issues

    ie crashing, fixed with update

    speakers crackling in some software, seems to be in all third party apps

    a weird black line to the left shows up when i close an app

    touch keyboard doesnt always show up, have to reboot
    10-25-2013 01:27 PM
  9. g808's Avatar
    So far, so good here. *knock on wood*
    10-26-2013 12:28 AM
  10. sinic999's Avatar
    So far, most of my problems are software wise. In terms of hardware, everything is perfect so far.
    10-26-2013 01:47 AM
  11. Charlie Poels's Avatar
    All is good here. Not even light bleeding! This thing is lightning fast compared to my Asus Vivotab Smart.
    10-26-2013 11:57 AM
  12. g808's Avatar
    Maybe spoke too soon. Surface freezes every once in awhile. Is this the IE freezing people are referring to and does the firmware update fix it (only update I see)?
    Attachment 47988
    10-26-2013 08:41 PM
  13. Smg-Uk's Avatar
    I got my replacement S2 today and this one is working as it should and has no problems so far and hopefully it will stay this way.
    10-26-2013 08:45 PM
  14. christenmartin's Avatar
    All good. Really fast. RT 8.1 looks and operates like 8.1 on my office computer. Very nice.
    10-26-2013 08:48 PM
  15. csiguy1's Avatar
    I am not having any problems with my Surface 2.
    10-26-2013 08:57 PM
  16. g808's Avatar
    Froze again after the latest updates. Anyone else getting frees like this?

    Maybe spoke too soon. Surface freezes every once in awhile. Is this the IE freezing people are referring to and does the firmware update fix it (only update I see)?
    Attachment 47988
    10-27-2013 01:18 AM
  17. malberti1993's Avatar
    Froze again after the latest updates. Anyone else getting frees like this?
    Mine has never froze, def take it back its defective! Refresh it first than if its not fixed than take it back!
    10-27-2013 02:41 AM
  18. VagrantWade's Avatar
    No issues here.
    10-27-2013 02:44 AM
  19. igoramadas's Avatar
    Same here :-( Happened a few times already. Screenshot:

    10-27-2013 04:49 AM
  20. cbreze's Avatar
    This is my first windows device in a long time and I gotta say it is blowing me away constantly. I have found nothing to complain about as yet. It is solid great build quality and very responsive. I prefer the kb to my iPads kb for sure. Still in the honeymoon phase, but not found any issues that weren't user error yet. Happy to have it.
    Side note: since I'm not a windows user for quite some time(years), I found a handy manual online that gives pretty good answers to most of my questions. Just Google surface2 user guide and give it a download. A good go to reference if your like me and not a recent user.
    10-27-2013 10:48 AM
  21. SteelSteve's Avatar
    Knock on wood the only issues I've found so far appear to software related.
    10-27-2013 11:19 AM
  22. kristalsoldier's Avatar
    I had a bit of a scare last evening. My Surface 2 was bought on Saturday. As such it is problem free and I have not noticed any backlighting issues or crackling with the speakers. However, I notice that two add-one in the desktop version of IE - dealing with OneNote - are in Dutch! This is strange because I live in the UK and bought the device from PC World/ Currys' in the UK. But that is not all. The 'Send to OneNote' function does not work. I have no idea what the issue is, but I have confirmed that this feature does not work either on my RT (which now a family member has) or on my desktop machine (running Win 8.1). I also checked with on other forums and it was confirmed that this does not work either. The consensus was that there must be a problem with the code-base of OneNote and, as such, is not device-specific. However, what I can't figure out is why the two add-one are in Dutch rather than in English (as they are on the RT and on my desktop machine).

    Edit: Well, I have to take back most of what I posted here. As I got to know from someone on MS Community Support Pages, the 'Send to OneNote' is off by default because IE is in protected mode. You can change this by going through Internet Option> Security and by unchecking the box, but it is not recommended. However, that being said, I still have not found any explanation as to why the two OneNote related add-one are in Dutch instead of being in English!
    Last edited by kristalsoldier; 10-28-2013 at 01:15 PM.
    10-28-2013 06:40 AM
  23. jaimeastin's Avatar
    Ibelieve I do... Granted I have not used my launch day surface 2 once... Screen protector hasn't arrived, so I am still using my rt.

    I have see IE freeze on my rt a time or two. My surface 2 build quality is good too.

    Hope everyone else gets their issues .
    Last edited by jaimeastin; 11-19-2013 at 03:27 PM.
    10-28-2013 07:09 AM
  24. gwinegarden's Avatar
    I think there is medication that can help you.

    So far, all I have found is the loose volume rocker. I can't get too upset about that as it appears to be common and does not annoy me.
    10-28-2013 08:00 AM
  25. SteelSteve's Avatar
    After a two days of use I believe I also have what people are calling a loose volume rocker. It doesn't feel like anything is broken or installed incorrectly, I just believe it is supposed to be that way. Its not like the rocker is so loose that the Surface keeps changing volume or anything
    10-28-2013 09:25 AM
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