1. photobriangray's Avatar
    I was hoping the latest update was a driver fix for audio, but was presented with a bitlocker recovery along the way. Guess we have Bitlocker now? Cool.
    10-28-2013 04:03 PM
  2. luv2skipow's Avatar
    That happened to me on my RT.
    I didn't consider it a good thing.
    It was an OS brain fart that was a P:I:T.A to fix.
    10-28-2013 08:22 PM
  3. cygnus11's Avatar
    The bitlocker recovery key was needed when my son did the update today on his Surface 2. But the update on my Surface 2 did not require a key. I assume something failed during his update. When I got his key online, it booted normally and I had to re-apply the update.

    All seems normal now, so I hope everything is ok.
    10-28-2013 08:51 PM
  4. dancfuller's Avatar
    Also happened to me yesterday on my Surface 2. Pain in the rear, especially because it said it's going into "bitlocker recovery mode" which made me think it crashed and was going to refresh/reset(?) the device from the recovery partition.

    Edit: to clarify, it did NOT refresh or reset. Everything was fine after I typed in the bitlocker key.
    Last edited by dancfuller; 10-29-2013 at 10:27 AM.
    10-29-2013 07:56 AM
  5. photobriangray's Avatar
    Starting to think that if you have Bitlocker on one device it enforces it on others. Or perhaps it is a corporate or other email account security policy?

    Anyone's desktop have bitlocker and not get the code requirement? Regardless, everything running fine after a brief inconvenience...
    10-29-2013 01:37 PM
  6. stewpeanut's Avatar
    last night the battery on my surface 2 died while watching netflix. today upon start up it requested a bitlocker key. once the key was entered i got a page_fault_in_nonpaged_area error and it froze.
    rebooting seemed to work, though it had manged to rack up over 2GB of dump files which take forever for disk cleanup to get rid of. if things begin to act funky i'll do a reset and if that doesn't help will return/exchange the unit
    11-16-2013 10:20 PM
  7. Eric Denekamp's Avatar
    My wife just had this, I am traveling and this annoyed me< I did not set up Bitlocker, so I do not have a key for this, and I do not think my wife has the skill to fix this...
    Does anybody have a clue on how to get this key?
    11-20-2013 05:03 AM
  8. Infinicat's Avatar
    The BitLocker password is backed up to SkyDrive when you first set up your Surface 2. You can find it at <https://skydrive.live.com/recoverykey>.
    11-20-2013 09:33 AM
  9. hellboarder's Avatar
    My wife had the same issue and was NOT impressed! Going to the website windows.microsoft.com/recoverykey I was able to retrieve the key but not being able to tell my wife why this had happened left her with a sour feeling - Happy wife, happy life! (You know what I am saying ;) )
    11-21-2013 08:42 AM

Similar Threads

  1. Firmware update for HTC 8X available
    By AndreiX in forum Windows Phones
    Replies: 59
    Last Post: 11-28-2013, 02:13 PM
  2. Amber Update still not received - EE UK
    By relfy in forum Windows Phones
    Replies: 5
    Last Post: 10-29-2013, 06:07 PM
  3. Surface and W8 area was abuzz at Best Buy. What have you seen?
    By Neo Nuke in forum General Desktop, Laptop & Tablet Discussion
    Replies: 7
    Last Post: 10-29-2013, 01:39 PM
  4. when lumia black update will be available for Saudi Arabia?
    By Mohammad Faisal in forum Windows Phones
    Replies: 2
    Last Post: 10-28-2013, 02:42 PM
  5. updates for apps?
    By mmar1974 in forum Microsoft Surface Laptop
    Replies: 4
    Last Post: 10-28-2013, 12:49 PM