1. Daniel Curry's Avatar
    Another ridiculous thing to happen to my Surface 2, after my TypeCover 2 just sporadically decides when and when not to work.
    11-27-2013 03:09 PM
  2. Laura united's Avatar
    The same thing has happened to my surface 2 today. It can no longer play avi or mp4 or any audio files that it was able to play a week ago. Have you been able to fix this problem yet? Anyone that can help would be muchly appreciated.
    11-27-2013 07:58 PM
  3. Solynia's Avatar
    Had the same problem. Try to refresh Windows. Fixed it for me. Let us know if that works for you too.
    11-28-2013 02:43 AM
  4. Saurabh3321's Avatar
    Try this:
    Right click on sound icon in taskbar > playback options
    Double click on ’speakers"
    Click on "advanced" tab
    UNTICK "enable audio enhancements"
    Apply and restart surface
    The problem seems to be with audio firmware
    rav16 likes this.
    11-28-2013 06:05 AM
  5. manison88's Avatar
    Im looking into buying the surface rt but one thing i cant figure out is if it plays .avi files without any formating. I download a lot of torrent movies, seems like i can do that with some torrent apps but not sure if it plays .avi

    so i guess my question is a simple one,,, does the surface 2 play .avi files?
    11-29-2013 10:02 AM
  6. demostheneslocke's Avatar
    I can confirm RT plays .avi
    11-29-2013 10:04 AM
  7. Daniel Curry's Avatar
    I've fixed it, I'll let you know tomorrow morning what I did.
    11-29-2013 05:41 PM
  8. Saurabh3321's Avatar
    Check for updates!
    An update called "system hardware update" has fixed the faulty driver and your surface should again playback files normally.
    11-30-2013 11:20 AM
  9. ctitanic's Avatar
    I do not have any problems playing any type of files including AVI and MKV.

    The best app for that Purpose to me is PowerDVD.
    11-30-2013 07:17 PM

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