hi there,
I want to report an issue with a stuck red pixel on a 3wk old Surface 2. I've never had this issue on a device before, and I'm pretty annoyed its appeared on a device of this calibre! Noticed it just under 24 hrs ago when using any IE window (metro or desktop) that has a black background. It is in the lower left hand region of the screen-and is apparent when loading the address bar from the bottom in metro IE. any solutions out there?!! Will it resolve itself or is this another warranty job? I'm new to touch devices of this type by the way.
this comes immediately after a broken charger that has just been replaced free of charge via an online MS surface support rep.
two quality control issues in under 4 weeks for a device costing this much....
any help appreciated!!!
Nick.
I want to report an issue with a stuck red pixel on a 3wk old Surface 2. I've never had this issue on a device before, and I'm pretty annoyed its appeared on a device of this calibre! Noticed it just under 24 hrs ago when using any IE window (metro or desktop) that has a black background. It is in the lower left hand region of the screen-and is apparent when loading the address bar from the bottom in metro IE. any solutions out there?!! Will it resolve itself or is this another warranty job? I'm new to touch devices of this type by the way.
this comes immediately after a broken charger that has just been replaced free of charge via an online MS surface support rep.
two quality control issues in under 4 weeks for a device costing this much....
any help appreciated!!!
Nick.